INSIDE SALESPERSON
Company: Builders General Supply Co
Location: Washington
Posted on: January 20, 2023
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Job Description:
Description:
Do you have passion and energy? Do you have experience working with
lumber and building materials (that's a plus)? Do you enjoy working
with customers? Do you want to be part of a company culture of high
performing, motivated people working together in a safe and healthy
environment where leadership, personal development and teamwork is
recognized, valued and rewarded? If yes, then we want to hear from
you. This is truly an exciting time to be part of a family owned
business since 1931 that offers job stability and a complete line
of building products and services with competitive pricing, quality
products, and reliable service.If you are interested in being part
of our outstanding team, we encourage you to apply. This position
supports the Inside Sales Manager and Operations Manager and is
responsible for providing support to outside sales representatives
and to deal with builders, customers or prospects who contact BGS'
in all areas relating to millwork and doors inquiries, orders,
order entry, pricing, scheduling, delivery dates, and responding to
customer questions and complaints. ESSENTIAL FUNCTIONS:--- Contact
customers and prospects to arrange appointments or to update them
on the status of an order or a delivery. --- Provide outside sales
representatives with details of customers' orders and requests for
quotations, and make them aware of any problems likely to affect
customer relationships. --- Handle telephone calls or acknowledge
customers' e-mails or letters for outside sales representatives.---
Handle incoming orders from inside or outside sales
representatives. --- Enter details of the order on BGS' computer
system and check that it includes the correct price, discount level
and product requirements. --- Check stock availability or
production schedules and forward the order details to production
and distribution departments. --- Send an acknowledgment to the
customer and email or phone with updates on order fulfillment and
delivery.--- Create and maintain customer records, updating details
when contacts change or when customers request quotations or place
orders. --- Log any customer problems or complaints on the record
so that outside sales representatives and managers have a complete
picture of the customers' interactions with BGS.
Requirements:
QUALIFICATIONS:Previous millwork & doors, lumber or building
supplies experience strongly desired.1-3 years of experience with
millwork and door sales, sales support of customer service
preferred.Excellent communication skills are required.Experience
using various third party building supplier system applications
desired.Excellent administrative, clerical, record-keeping and
computing skills are essential.Demonstrated attention to detail
(i.e., ability to enter customers' requests accurately and issue
clear instructions to other departments). Must have good
interpersonal skills to deal with builders and customers and
collaborate with outside sales and other departments.Excellent
customer service skills to deal politely and effectively with
builders and customers' inquiries or complaints.PHYSICAL
DEMANDS:The position could involve sitting, standing, walking,
reaching and lifting for long periods of time throughout the day.
BGS is an Equal Opportunity Employer and prohibits discrimination
and harassment of any kind: BGS is committed to the principle of
equal employment opportunity for all employees and to providing
employees with a work environment free of discrimination and
harassment. All employment decisions at BGS are based on business
needs, job requirements and individual qualifications, without
regard to race, color, religion or belief, family or parental
status, sex, sexual orientation, gender identity, national origin,
veteran or disability status or any other status protected by the
laws or regulations in the locations where we operate. BGS will not
tolerate discrimination or harassment based on any of these
characteristics. BGS encourages applicants of all
ages.PI201619533
Keywords: Builders General Supply Co, Bethlehem , INSIDE SALESPERSON, Sales , Washington, Pennsylvania
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