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Transportation Accounts Receivable Specialist

Company: US Cold Storage
Location: Bethlehem
Posted on: November 30, 2019

Job Description:

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team. Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Good arithmetic, reading, and typing skills
  • Sit and/or stand for extended periods of time
  • Be able to see, speak and hear
  • Ability to work overtime as needed
  • May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
  • Understand and follow verbal instruction, written instruction and company policies.
  • A starter that can work independently and coordinate with others
  • Follow safety procedures at all times.
  • Ability to manage stress and productivity guidelinesThe Standard Details:
    • Always maintain a professional manner in appearance and communications.
    • Participate in staff and/or customer meetings if required.
    • Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
    • Identify and record any issues relating to product, processes and/or quality.
    • Initiate, recommend, or provide solutions through appropriate channels.
    • Verify the implementation of solutions.
    • Follow posted security procedures at all times while in the building.
    • Participate in Safety and Educational Training.Whats In It For You: A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks. Things We Need To Mention:
      • The above job description may not include all tasks necessary to complete the job.
      • Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
      • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. The primary responsibilities of this position will be to ensure the accurate and timely processing of customer accounts receivable. This position is responsible for monitoring customer aging, researching short and non-payments, preparing credits, generating balance due invoices and utilizing customer systems to view and research status of invoices. This position is also responsible for enhancing the performance, quality and productivity of freight billing by identifying trends and correcting issues related to payment discrepancies and EDI compliance. Duties and Responsibilities include the following:
        • Responsible to investigate, research, and resolve issues or concerns pertaining to customer accounts
        • Utilize customer websites to research status of aged invoices.
        • Responsible to submit customer invoices and backup paperwork via customer websites, email or mail.
        • Research short paid invoices and recommend credits when applicable or generate and prepare balance due invoices with corresponding paperwork.
        • Respond in a professional manner to all inquiries, providing the highest level of customer service.
        • Help determine root cause of routine problems, such as billing errors, slow or non- payment, and internal process issues.
        • Identify trends and address issues with the goal to reduce/ prevent reoccurrence
        • Monitor customer account details for non-payments, delayed payments and other irregularities
        • Communicate with customers via phone, email, mail or personallyWhat We Are Looking For:Education
          • High School Diploma or GED, College Degree a plusExperience
            • 1 to 3 years A/R experience.
            • Transportation billing knowledge a plus
            • Knowledge of basic business & accounting processes
            • Must have accounting and billing system experience, Lawson software preferred.
            • Strong analytical and mathematical skills.
            • Attention to detail; aptitude for numbers; emphasis on accuracy and timeliness.
            • Transportation industry experience preferred.
            • Must have excellent MS Office Suite skills, Excel a mustJob ID: 2019-1723 Street: 15 Emery Street

Keywords: US Cold Storage, Bethlehem , Transportation Accounts Receivable Specialist, Professions , Bethlehem, Pennsylvania

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