Claims Appraiser - Auto Estimatics

Company: State Farm
Location: Nyack
Posted on: May 17, 2025

Job Description:

OverviewBeing good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! ResponsibilitiesAs an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable - service. This includes:

• Utilizing automated estimating systems to prepare repair estimates
• Providing technical support to claim handlers on vehicle repair issues
• Applying knowledge of market value and other factors affecting reparability issues
• Evaluating bid content and photo documentation, vehicle damage, and causation issues
• Answering inbound calls and making outbound calls to customers
• Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutionsWhere You'll Work: This position is located in White Plains, NY. Competitive candidates should reside within a commutable distance of this territory.The Appraiser Team works remotely but may require travel to auto shops for in-person inspections, and/or State Farm offices as needed. Candidates may be asked to work outside of their assigned territory as business needs dictates.Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. QualificationsCompetitive Candidate must demonstrate the following:
  • Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience -
  • Ability to adequately evaluate vehicle damage and create repair estimates which may require stooping, bending, and some physical lifting
  • Excellent communication and customer service skills
  • Motor Vehicle Physical Damage Appraiser License (preferred)
  • A valid driver's license is requiredPreferred Skills:
    • Motor Vehicle Physical Damage Appraiser License
    • CCC One and/or Mitchell knowledge
    • I-CAR Platinum CertificationCompetitive candidates also demonstrate the following:
      • Strong written and verbal communication skills
      • Strong critical thinking and decision-making skills
      • Ability to multi-task across technical platforms
      • Accountability
      • ResourcefulnessAdditional Details:
        • Employees must successfully complete all required training, including applicable licensing exam(s) and background checks required of various state(s).
        • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing.
        • Visit for more information on our, , and the . Our BenefitsBecause work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week! -
          • Potential starting salary range: $73,824.56 - $102,500.00
            • Starting salary will be based on skills, background, and experience
            • High end of the range limited to applicants with significant relevant experience
            • Potential yearly incentive pay up to 15% of base salaryAt State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family! -
              • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
              • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
              • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
              • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
              • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
              • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
              • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary. -Visit our page for more information on our , , and the of joining the State Farm team!PMCL IN22By applying, you consent to your information being transmitted by HourlyJobsNearMe to the Employer, as data controller, through the Employer's data processor SonicJobs.See State Farm Terms & Conditions at https://www.statefarm.com/customer-care/disclosures/terms-of-use and Privacy Policy at https://www.statefarm.com/customer-care/privacy-security and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions

Keywords: State Farm, Bethlehem , Claims Appraiser - Auto Estimatics, Other , Nyack, Pennsylvania