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Social Service Aide 2 (CYF)

Company: Northampton County
Location: Bethlehem
Posted on: July 6, 2024

Job Description:

Salary : $30,941.00 Annually

Location : Bethlehem, PA

Job Type: Full time

Job Number: 2024-00375E

Department: Human Services

Division: Children, Youth and Families

Opening Date: 07/01/2024

Closing Date: 7/15/2024 5:00 PM Eastern

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration. The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected.

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant's education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources at or 610-829-6381.

Equal Employment Opportunities - It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.
Job Description

The Social Service Aide 2 - CYF position is a fulltime para-professional with Children, Youth and Families who assists caseworkers in providing services to clients, including transportation and supervision of family visitation.

This position is performed under close supervision of a caseworker supervisor and is reviewed through observation and results attained.

This position does not exercise supervision over other functions.

Provides transportation and accompanies clients to medical appointments, social service organizations, placement, educational and training facilities, for visits between placed children and their parents, court hearings, and other visits.

Supervises family visitation between parents and children in placement, involving the exchange of children from resource/foster parent to biological parent and/or relatives, occurring in agency offices, family homes, or in the community.

Documents and reports client contact, observations, behavior, and activities for case record. Provides information and reports to the assigned caseworker.

Provides childcare for small groups of children while their parents attend parenting classes, and appointments at other agencies and/or court. Ensures basic safety and cleanliness of visitation rooms after visits and as needed. May also provide crisis childcare as needed.

Delivers correspondence from caseworkers to clients and other professionals.

Performs routine office and clerical duties such as: oversight and care of child restraint seats, maintain file systems, operation of office equipment (shredding), answers telephone, and takes messages, etc.

Performs related work as required.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.


EDUCATION & EXPERIENCE - Graduation from high school, or its equivalency, and two years of experience in public contact work in a human services agency which included one year of experience in interviewing and obtaining information; OR

An associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR

Any equivalent combination of experience and training.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator's license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

Knowledge of community resources and services.

Knowledge of the methods and techniques of infant and childcare or care of the mentally disabled.

Knowledge of home management, including family budgeting, meal planning and sound nutrition; selection, care and maintenance of clothing and household equipment; personal health, sanitation and grooming.

Knowledge of federal, state and county rules, regulations, policies and procedures.

Knowledge of office practices and procedures.

Ability to recognize family problems and transmit the information to a professional social services worker or supervisor.

Ability to instruct individuals in the activities of daily living and/or the care of infants and children.

Ability to move and correctly install child passenger restraints (car seats).

Ability to effectively use an Outlook calendar for management of daily schedule.

Ability to evaluate and analyze information obtained through interviews, general observation, reports and records.

Ability to establish and maintain positive working relationships with clients, their families, agency staff and other community agencies.

Ability to communicate effectively both orally and in writing.

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must be able to drive for an extended time (generally does not exceed two to three hours at a time but is often less than this).

The employee must occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

Formal application, rating of education and experience, interview, and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


Updated January 2024

Full-time employees of the County of Northampton are afforded a package of benefits which includes the following:

Medical Insurance
Vision and Prescription
Life Insurance

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan (457(b)) which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.


Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

  • Yes
  • No


    Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.
    • Yes
    • No


      Social Service Aide 2 position is part of the PSSU Union, and starting salary is dictated by the Collective Bargaining Agreement. The starting salary for this position is $14.8754 per hour ($30,941.00 annually), and is non-negotiable. Please choose "yes" to indicate your understanding of the starting wage, and that this is non-negotiable.
      • Yes
      • No


        Do you possess a valid and current driver's license with an acceptable driving record?
        • Yes
        • No


          What is your highest level of education?
          • Less than High School
          • High School Diploma or Equivalent
          • Associate's Degree
          • Bachelor's Degree
          • Master's Degree or Higher


            Do you have an associate's degree in sociology, social welfare, psychology, gerontology, criminal justice, or other related social science?
            • Yes
            • No


              Do you have two (2) years of experience in public contact work in a human services agency, which includes one (1) year of experience in interviewing and obtaining information? Note: Be sure your work experience reflects this experience.
              • Yes
              • No

                Required Question

Keywords: Northampton County, Bethlehem , Social Service Aide 2 (CYF), Other , Bethlehem, Pennsylvania

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