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Patient Services Representative

Company: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa.
Location: Bethlehem
Posted on: March 19, 2023

Job Description:

***Qualified Applicants May be Eligible up to a $1,000 Sign-On Bonus***

Job Summary:

Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for patients and healthcare providers within the practice. Delivers the high standard of customer service necessary to maintain the overall patient experience.

Education - Required:

  • High School Diploma/GED
    Experience - Required:
    • 1 year Customer service experience
      Experience - Preferred:
      • 1 year Experience in a healthcare setting
        Knowledge, Skills, and Abilities - Required:
        • Ability to adapt to changing priorities.
        • Ability to maintain accuracy and compliance with detailed-oriented responsibilities.
        • Ability to maintain strict confidentiality.
        • Proficient computer skills.
        • Proven proficiency of technology and EMR workflows at the conclusion of orientation.
        • Able to handle cash and other methods of patients accurately.
        • Able to explain, educate, and support the usage of the LVHN patient portal including various features.

Keywords: Lehigh Valley Hospital-Cedar Crest (Allentown, Pa., Bethlehem , Patient Services Representative, Other , Bethlehem, Pennsylvania

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