Recovery Specialist - Substance Use Disorders, Full Time, 2nd shift
Company: St. Luke's University Health Network
Posted on: January 19, 2023
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Recovery Specialist (RS) has experience with behavioral health
services and is willing to use and share his or her lived
experience and first-hand knowledge to hospital patients and their
family members. The RS functions as an independent substance use
consultant and liaison to local hospital emergency rooms and
general medical staff to provide expertise around the recovery
process, symptom management, and the persistence required by
clients/families to have a recovery oriented and satisfying life.
The RS engages with persons served to create warm hand offs between
acute inpatient treatment and other levels of care classified as
complex chronic care management and creates rapid access to drug
and alcohol or mental health services to improve adherence to
treatment recommendations. The RS works to identify engagement
needs and helps to work with individuals through stages of change.
The RS helps the patient and family identify opportunities from a
strength-based approach about enhancing life domain needs. The RS
works closely with the St. Luke's Psychiatric Consultation Service
and the Crisis Services Department.
JOB DUTIES AND RESPONSIBILITIES:
- Engage in brief relationship building and active listening with
clients receiving treatment in emergency room and medical inpatient
settings who have a substance use disorder.
- Coordinate warm handoff to admissions department for cases
referred from primary care providers or other medical
- Substance use screening, brief intervention, and referral to
treatment and/or other applicable community resources and services.
Interactions can include in person face-to-face, telephonic and
- Utilize best practices such as motivational interviewing, and
stages of change to assist individuals in healthcare decision
making related to substance use disorder.
- Provide supportive (peer-based) coaching and encouragement to
clients contemplating or actively seeking help with substance use
treatment and recovery. Ensuring that all interactions are
strength-based, recovery oriented and understanding of multiple
pathways and definitions of recovery.
- Provide education to enable clients to identify their relapse
symptoms or relapse triggers as well as their protective factors to
- Outreach, engage, and provide education to family members,
other natural supports, and other professionals regarding substance
use disorders and available programs/resources.
- Assist in after-care planning for individuals discharging from
medical setting and help ensure that behavioral health needs are
included in care plan.
- Engage in team-based care and work cooperatively with other
medical professionals and county-wide personnel involved in the
- Engage in trainings and education sessions regarding the warm
handoff process to medical professionals, and other stakeholders to
ensure that mutual benefit of program is well understood, to ensure
- Serve as a direct care navigator and liaison to St. Luke's Penn
Foundation's community-based and site-based programs in addition to
general community programs and resources. This includes knowledge
of the different case management services at St. Luke's Penn
Foundation and appropriate referral criteria for each.
- Coordinate with Open Access Staff to make seamless connections
to outpatient treatment or county funding assessments for
individuals requiring assessments.
- Give and take shift report from prior and next shift to ensure
coordinate of care is ensured for each patient at the end of
- Travel from/between different hospital sites to provide
intervention for individuals served. This includes the occasional
covering shifts from another hospital site based on program
- Conduct follow up calls and log into electronic health record
to ensure that weekly follow-up for each patient is completed.
- Conduct appropriate documentation, including to document each
service-related contact in case note according to program
standards. As well as logging each interaction into tracking
spreadsheet(s). Updating outcomes of cases as appropriate and write
narrative outcomes for success stories.
- Use ASAM or similar criteria to determine most appropriate
treatment level based on clinical presentation of the patient.
Coordinate with insurance company to complete pre-certification as
- In depth understanding of funding sources, insurance, financial
limitations of funding sources. This includes Medicaid, Medicare
and County Funding.
- Verifying benefits, copays/deductibles using systems such as
Availity, Navinet and Promise. Knowledge of, and ability to inform
commercially funded them on the financial costs of their
- Build in depth understanding of MAT options, including
methadone, naltrexone, and buprenorphine and ability to objectivity
counsel patients on MAT.
- Coordinate safe transportation (ex: UBER) for patients to have
door-to-door treatment placement.
- Be in possession of the Rapid Access Phone (RAP) and triage
calls to the appropriate person.
- Provide support as needed to Open Access Staff and/or
Admissions Intake Staff.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting for up to 2 hours per day, 1 hour at a time. Standing for
up to 10 hour per day, 8 hours at a time. Walk for 6 hours per day,
10 minutes at a time. Consistently lift, carry, and push objects up
to 10 lbs. Occasionally lift, carry, and push objects up to 75 lbs.
Transport patients weighing up to 250 lbs. via wheelchair, bed
and/or stretcher. Frequently stoop and bend. Frequently reach above
shoulder level. Must be able to perceive attributes of an object
through touch. Must be able to hear as it relates to normal
conversation, and high and low frequencies. Must be able to see as
it relates to general, near, far, color, and peripheral vision.
Must be a Certified Recovery Specialist (CRS) or Certified Family
Recovery Specialist (CFRS), or eligible to earn the CRS or CFRS
certification within 1 year of hire or a Bachelor's degree.
TRAINING AND EXPERIENCE:
- Understanding of principles of mental illness and
- Understanding of healthcare privacy laws, including HIPAA, and
42 CFR. Ensuring that documentation/releases of information are
completed for coordination of care when appropriate. Understanding
of informed consent, and voluntary participation in invention and
- Understanding of Pennsylvania mental health laws and ability to
triage patients who are exhibiting emergent mental health symptoms
to a crisis center.
- Understanding of drug and alcohol acuity (emergent, urgent,
routine) and the requirements for screening and treatment
- Understanding of specialty programs/program enhancements such
as Buprenorphine Induction, Naloxone Pilot Program, Family Connect,
- Monday through Friday 4:00 p.m. to 12:00 a.m.
Please complete your application using your full legal name and
current home address. Be sure to include employment history for the
past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume,
including all work history, education, and/or certifications and
licenses, if applicable. It is highly recommended that you create a
profile at the conclusion of submitting your first application.
Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity
Keywords: St. Luke's University Health Network, Bethlehem , Recovery Specialist - Substance Use Disorders, Full Time, 2nd shift, Other , Sellersville, Pennsylvania
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