Inside Sales, Marketing, and Administrative Professional

Company: Kulp Roofing & Construction, Inc.
Location: Quakertown
Posted on: November 26, 2022

Job Description:

*Inside Sales, Marketing, and Administrative Guru *
*(You can help craft your title and this position)*

*Want to be a part of a great team and an exciting culture that isn't corporate?*

Kulp Roofing & Construction, Inc. (KulpRoofing.com) is an expanding exterior home improvement company with nearly 20 years in service.

We are seeking a self-motivated, reliable, dependable TBD with a positive "I can do this" attitude to join our company. This is a *fast-paced, demanding role requiring self-motivation, results-oriented mindset, and a positive attitude.* If you are a quick thinker, customer-centric extrovert, who has a genuine commitment to provide exceptional customer service and a willingness to help out where needed we want to hear from you. We don't want just another warm body. We want a team member to join our dynamic team; someone who is excited to plant their roots and grow with a local, family-owned company as we continue to grow.

If this sounds like you, what are you waiting for? Apply TODAY.

*Job Responsibilities: *

--- The intent of this job description is to provide a summary of the major duties and
responsibilities of this position. Your responsibilities will include but are not limited to:

--- Responsible for handling the front office reception and administrative duties

--- Communicate with our customers with the utmost professionalism

--- Identify customer's needs and cultivate effective customer relationships via phone

--- Take inbound calls and assign to the appropriate departments within the company

--- Schedule appointments for our sales and repair teams

--- Ability to use our internal CRM system so that all information is accurate and current,
including staff calendar updates

--- Make outbound calls/emails to customers communicating project dates, times, and overall
project status

--- Ability to maintain customer satisfaction through phone calls/email and serve as a liaison
between the customer and the business

--- Resolve customer product and service problems

--- Registration of manufacturer warranties and assist in securing permits, as needed

--- Pull building permits where and when required

--- Administrative tasks, such as order entry, filing, report writing, faxing, scanning,
photocopying, meeting preparation, etc.

--- Other duties as may be necessary

*Job Requirements and Qualifications: *

--- Bachelor's degree preferred, but not required

--- Prior construction background preferred, but not required

--- Fluency in English (Spanish is a plus)

--- Proficiency in MS Office products (Excel) is required

--- Familiarity with CRM (customer relationship manager) systems and practices is helpful

--- Valid driver's license and reliable transportation required

--- Team player with a positive attitude, strong communication skills, and a sense of humor is a
must

--- Commitment to superior customer service

--- In this position you must:

o Have a strong desire to succeed with minimal supervision

o Work under pressure with the ability to multi-task and prioritize, while not getting
frustrated

o Be detail-oriented with exceptional time management and follow-up skills

o Exhibit a strong work ethic with exceptional interpersonal skills

o Be highly self-motivated with the ability to show great initiative and resourcefulness

o Exhibit high character, be responsible, and consistent

*In return, we are happy to offer: *

--- Full time position (Monday - Friday, 8 a.m. - 4 p.m.)

--- Business casual environment, definitely not a "corporate" setting

--- Competitive base salary (This is a salaried, no commission position)

--- Medical, Dental and Vision Benefits

--- Vacation & Holiday package

--- Training period will be provided, you won't be just "thrown" into the position

--- Rewarding and fun work environment located in Quakertown, PA

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

License/Certification:
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: Kulp Roofing & Construction, Inc., Bethlehem , Inside Sales, Marketing, and Administrative Professional, Other , Quakertown, Pennsylvania