IT Help Desk Support Specialist
Company: Morningstar Living
Posted on: September 24, 2022
Morningstar Living is currently seeking an IT Help Desk Support
Specialist for our Moravian Hall Square Campus in Nazareth, PA. The
IT Help Desk Support Specialist will provide level 2 technical
support for our on-site and remote workers. This opportunity is
full-time with excellent benefits including competitive pay, paid
time off, a flexible work schedule, and much more.Responsibilities
of an IT Help Desk Support Specialist:
- Configure, deploy, troubleshoot, and resolve issues related to
software, hardware, peripheral devices, and servers with the Local
Area Network and Wireless Network.
- Configure user accounts and permissions.
- Set up and administer user accounts and Exchange
- Maintain a record of technical support and the remedial action
- Ensure backup and restores are being executed and completed
according to schedule.
- Maintain general security permissions on applications and
- Write technical support documentation.
- Provide user training as needed.
- Maintain accurate inventory of all applicable hardware &
- Provide technical assistance with updates or releases on
business applications.Qualifications for an IT Help Desk Support
- Experience supporting Windows 10, MS Office, Windows Server
2008/2012, Active Directory, and Exchange.
- Experience troubleshooting printers and peripheral devices such
- Practical LAN/WAN experience.
- Good problem-solving skills.
- Proven ability to communicate appropriately and ability to
instruct and train staff.
- A minimum of two years of experience in the IT field.
- Experience in the health care industry preferred.
- A minimum of an associate's degree in computer science.
Bachelor's degree in computer science preferred. Industry
certifications are a plus.
Morningstar Living is an Equal Employment Opportunity employer and
does not discriminate in its hiring or employment practices. All
qualified applicants will receive consideration without regard to
their race, color, creed, religion, national origin, age,
disability, sex, sexual orientation, veteran status, or any other
characteristic protected by State or Federal law.
Keywords: Morningstar Living, Bethlehem , IT Help Desk Support Specialist, Other , Bethlehem, Pennsylvania
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