Guest Adviser Leader On Duty
Company: Petco
Location: Bethlehem
Posted on: June 22, 2022
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Job Description:
Come work at a place where innovation and teamwork come together
to support the most exciting missions in the world!What you'll do:-
Provide guests with exceptional customer service by being the
subject matter expert on all products, nutrition, services,
in-store promotions, local community events and other areas of
animal care and wellness.- The Guest Advisor may be a u2018key
holderu2019 and Leader on Duty (LOD) on a limited basis as
needed.Essential Job Functions:The incumbent must be able to
perform all of the following duties and responsibilities with or
without a reasonable accommodation.- Act as a personal
shopper/information center for customers as they enter the store
and be 100% focused on customer service.- Provide quick and
courteous service to all PETCO customers and their pets by
determining their needs and sharing product knowledge to suggest
the appropriate merchandise and services to satisfy them.- Performs
all aspects of point-of-sale service, e.g. cash sales, credit and
check sales, returns and exchanges. Performs the daily balance of
cash drawer as necessary.- Completes cash register transactions as
well as guest carry-out service consisting of merchandise weighing
up to but not exceeding 50 pounds per trip.- Be knowledgeable about
pet-related events/resources and related costs within the community
including dog parks, dog or cat shows, pet-friendly hotels, etc.-
Express passion about animal welfare and maintain integrity in the
work area.- Be familiar with all new products and services in order
to be able to engage with customers regarding new product and
services features and benefits.- Politely and professionally
respond to inquiries regarding products, services and pricing via
the telephone.- Bend, kneel, lift (up to 50 pounds, as necessary)
and stand for long periods of time.Supervisory
Responsibility:None.Work Environment:The majority of job duties are
conducted indoors, although merchandise stocking and customer
carry-outs will require that an associate leave the store briefly.
Because this position requires bending, kneeling, lifting (up to 50
pounds, as necessary) and standing for long periods of time. The
large majority of this associateu2019s time will be spent in direct
contact with our customers.Petco Animal Supplies, Inc. is an Equal
Opportunity Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, age, protected veteran status, or any other
protected classification.
Keywords: Petco, Bethlehem , Guest Adviser Leader On Duty, Other , Bethlehem, Pennsylvania
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