Full Time Universal Banker
Company: Fulton Bank
Location: Oxford
Posted on: May 15, 2022
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Job Description:
Value Proposition:
Our values define us and our culture inspires us to change lives
for the better. Our employees are the heart and soul of our company
and every success we experience begins with them. We hire team
members who raise the bar, who are collaborative and inclusive, who
build relationships, and who are looking for a long-term career
with Fulton Bank. We strive to promote a culture of work-life
balance, to unplug and recharge to be your best self, at work and
at home.
Overview:
Responsible for providing an exceptional Financial Center customer
experience by handling every customer need from service to sales
with passion and enthusiasm. Provide customers with a one stop
experience to fulfill all of their financial needs from account
opening and maintenance to processing transactions. Focus on
customer-centric conversations to deepen relationships and become a
trusted advisor. Actively promote a variety of banking solutions to
enhance a customer's service experience and achieve their financial
goals. Time spent in various aspects of this universal role will
vary depending upon Financial Center traffic and customer
needs.
Responsibilities:
Drive proactive sales conversations through internal and outbound
interactions including outbound calling, appointment setting, and
effective lobby engagement.Utilize the CRM (Customer Relationship
Management) system and other resources to foster relationship
building conversations with customers and ensure a consistent
approach to new customer onboarding and expanding existing
relationships.Proficient in identifying consumer and small business
lending opportunities and partnering with centralized lending group
to ensure successful customer outcomes.Manage risk by maintaining
compliance with applicable regulations and Fulton policies and
procedures, while demonstrating sound judgment within established
limits.Provide ongoing support to customers regarding products and
services. Perform customer maintenance requests, process teller
transactions accurately, assist with operational activities and
responsibilities, and maintain flexibility between performing sales
and teller transactions.
Qualifications:
EducationHigh School Diploma or equivalent. (Required)Experience2
or more years customer service or sales experience. (Required)
-- -:
This role may perform other job duties as assigned by the manager.
Each employee of the Organization, regardless of position, is
accountable for reading, understanding and acting on the contents
of all Company-assigned and/or job related Compliance Programs,
regulations and policies and procedures, as well as ensure that all
Compliance Training assignments are completed by established due
dates. This includes but is not limited to, understanding and
identifying compliance risks impacting their department(s),
ensuring compliance with applicable laws or regulations, and
escalating compliance risks to the appropriate level of
management.
Sponsorship Statement :
As a condition of employment, individuals must be authorized to
work in the United States without sponsorship for a work visa by
Fulton Bank currently or in the future.
EEO Statement :
Fulton Bank ("Fulton") is an equal opportunity employer and is
committed to providing equal employment opportunity for all
qualified persons. Fulton will recruit, hire, train and promote
persons in all job titles, and ensure that all other personnel
actions are administered, without regard to race, color, religion,
creed, sexual orientation, national origin, citizenship, gender,
gender identity, age, genetic information, marital status,
disability, covered veteran status, or any other legally protected
status.
NMLS:
This position may require incumbent to be registered in the
Nationwide Mortgage Licensing System and Registry. Incumbents who
are required to register will be notified in writing.
Keywords: Fulton Bank, Bethlehem , Full Time Universal Banker, Other , Oxford, Pennsylvania
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