Front Desk Coordinator, Full Time, Center Valley Pediatrics
Company: St. Luke's University Health Network
Location: Center Valley
Posted on: January 13, 2022
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.The Front Desk Coordinator
performs, organizes, and prioritizes clerical functions with the
Physical Therapy Department. The position includes answering the
phone, patient registration, patient scheduling, insurance
verifications and authorizations, word processing, filing, and
general office duties. JOB DUTIES AND RESPONSIBILITIES:
- Answers the telephone in a timely manner, assists or directs
the caller to the appropriate person or department.
- Receives and updates patient information.
- Maintains files in the appropriate order.
- Establishes and maintains accurate patient records and record
- Accurately completes the registration process in the current
- Verifies patient's insurance benefits.
- Processes pre-certifications/authorizations depending on the
special requirements of the patient's insurance company.
- Schedules appointments considering patient needs and utilizing
the clinic time efficiently.
- Confirms appointments and maintains a full department
- Communicates any scheduling problems to the Department
- Receives cash, checks, and credit card payments and prepares
- Distributes mail to clinical staff.
- Processes requests for release of information in accordance
with the policies set forth by the Medical Record Department.
PHYSICAL AND SENSORY REQUIREMENTS: Sitting up to eight hours per
day, up to six hours at a time. Standing for up to eight hours per
day, up to six hours at a time. Frequent fingering, handling, firm
grasping. Frequent twisting and turning. Frequent lifting, carrying
and pulling objects up to 50 lbs. Frequent stooping, bending,
crouching, and reaching above shoulder level. Seeing as it relates
to normal and peripheral vision. Hearing as it relates to normal
conversation and telephone use. EDUCATION: High School graduate or
equivalent. Excellent oral and written skills required to relate
effectively with managers, patients, families, and staff at various
levels. Demonstrates competency, as appropriate to the ages of
patients served, in the ability to obtain and interpret information
in terms of patients' needs; a knowledge of growth and development,
and an understanding if the range of treatment needed by these
patients. TRAINING AND EXPERIENCE: Work processing experience
required including mastery of MS Office (Word, Excel, and Access).
Experience with other PC software (statistical database,
presentation, etc.) essential. Three years related office
experience required, preferable in a medical setting. Previous
Rehabilitation experience preferred. Please complete your
application using your full legal name and -current home address.
-Be sure to -include -employment history for -the past seven (7)
years, including your present employer. - Additionally, you are
-encouraged to upload a current resume, including all work history,
education, and/or certifications and -licenses, if applicable. -It
is highly recommended that you create a profile at the conclusion
of submitting your first application. -Thank you for your interest
in St. Luke's!!
Keywords: St. Luke's University Health Network, Bethlehem , Front Desk Coordinator, Full Time, Center Valley Pediatrics, Other , Center Valley, Pennsylvania
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