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WMS Super User (3PL)

Company: NRI
Location: Easton
Posted on: June 12, 2021

Job Description:



About Us

NRI Distribution is a specialist in providing in providing North American logistics services to apparel, footwear, equipment and accessories manufacturers in the outdoor, action sports, fashion and lifestyle industries. We are champions in both wholesale and ecommerce fulfillment. At NRI a high level of service is a MUST, while providing an enjoyable and freedom-centric workplace to our team members. Both the Client and our team member experience is very important to us! We fundamentally believe that ones mindset establishes the foundation for success in our environment and look for people that live by and embrace a winning attitude with a propensity for action.

We recognize the opportunities technology brings in an environment of continuous improvement as well as change.    Can you challenge process and be collaborative?  Do you prefer to identify opportunity and present solutions to leadership?  Are you comfortable in a relationship where you create results every day to justify your role and add value to the team?  We view the realities of budget constraints and ROI as challenges and not limitations, do you?  If you appreciate new tech solutions, simplicity, data driven decisions and initiating change, while acting by the principals of living with integrity, leading through action and delivering excellence while creating harmony and sustainability for all, keep reading.


A Day in the Life

The WMS Superuser will be a valuable member in contributing to NRIs future. Reporting to the Operation this individual will lead the implementation of WMS for small clients onboarding and working in collaboration with NRI Operations. In this role, you will collaborate with clients across all major industry verticals to solve their distribution and fulfillment challenges. Utilizing your excellent problem-solving skills, innovative thinking, and knowledge of the best practices for WMS solutions, you will help these clients with a rapid onboarding process that has already been established through th use of process templates and standard configuration already establishes. Due to the client-centered nature of this role, travel to client sites will be required from time to time. Lastly, as a member of our core team, the right person for the role will be a leading example of our culture.


All About You

What You Will Bring to the Role:

  • You have the courage to think differently about how things get done every day to continuously improve and deliver even better results.
  • The safety, health, and well-being of yourself and your team, is your first priority.
  • Providing exceptional service is your passion.
  • You uphold your commitments and make decisions with everyone in mind.
  • You are energized by collaborating in a team environment, support others to find success
  • You embrace new things, are open to different perspectives, and adapt quickly to an evolving environment.
  • You have excellent problem-solving skills, with a solutions-focused approach.
  • You are a strategic thinker, who aims to continuously improve current processes.
  • You strive to provide the best service experience to internal and external customers.
  • You are a team player who supports and encourages positive team interactions.
  • You have strong written, verbal, and non-verbal communication skills.
  • You are an initiative-taker who is comfortable working under minimal supervision.

The Must Haves:

  • 5+ years experience managing a WMS in a multi-site warehouse or distribution setting.
  • Experience with ERP and best-in-class WMS software, such as Manhattan, EXE / Dallas, JDA / RedPrairie, HighJump, Catalyst and Oracle a plus.
  • Experience with SQL, Microsoft Access, Excel and Word.
  • You have a technical background in IT
  • You hold yourself accountable for the successful completion of projects in timely manner.
  • When making decisions, you consider everyone and engage those who can add value to the process.
  • You are nimble in your approach and prioritize with focus on what adds value to the client.
  • You have excellent WMS experience and an ability to provide WMS expertise to the project team.
  • Experience developing an overall testing strategy, writing test scripts, configuring the WMS solution, testing execution, communicating testing results back to clients, managing and training client personnel, developing training documentation, executing training, etc.
  • Experience developing process flows using MS Visio is another plus.


Things You Will be Doing

  • Warehouse management system (WMS) super user who has played a role in implementing, supporting, and maintaining a WMS across multiple warehouses throughout North America.
  • Analyze various business needs, help define detailed requirements and suggest potential systemic solutions and improvements.
  • Work with process owners and subject matter experts in defining systemic solutions for various warehouse processes.
  • Provide training, create SOPs and technical support for WMS and its related equipment.
  • Manage WMS releases, configuration, and testing efforts.
  • Lead the configuration of WMS for small clients based on templates and standard configurations.
  • You will conduct hands-on system configuration of WMS (Windows), Functional/System Testing, Integration Testing, Test Script Writing, Training, Go-Live Support, and Post-Startup support.
  • You will ensure that WMS is properly integrated from end-to-end, with all systems conforming to specifications.
  • Understand business processes and requirements, and translate them to specific software requirements, including Business Requirements Documents and GAP Analysis for extension development.
  • Serve as the point person for WMS support issues and advocate for best implementation practices for our clients.
  • You will partner with clients to translate business specifications into test specifications and scripts, working closely with the clients dedicated Super Users.
  • Collaborate with vendors and clients to perform software testing and reporting on quality metrics.
  • Your business partners are excited to collaborate with you! You support one another as a team and work together, leveraging everyones strengths.
  • You can be depended on to see your commitments through and with good intentions.
  • The duties & tasks supported by your role, continuously improve with increased quality and fast speed to market.
  • You will use present process templates and use cases, as well as coordinate requirement walk-throughs and signoffs





NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.



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Keywords: NRI, Bethlehem , WMS Super User (3PL), Other , Easton, Pennsylvania

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