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Patient Access Coordinator

Company: St Luke's University Health Network
Location: Easton
Posted on: May 3, 2021

Job Description:

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Patient Access Coordinator is responsible for assisting with the daily operations. This individual works in tandem with the supervisor at St. Luke's Anderson & St. Luke's Easton. Provides resource needs, helps staff with day to day functions providers oversight and is able to register when necessary. Coordinates day-to-day activities involving float pool staff, ensuring optimal productivity is identified and achieved throughout the campuses. The coordinator is responsible to develop and maintain an accurate scheduling procedure with easy access to all entities. Communicates effectively in interactions with all customers (internal and external).


  • Assist Supervisor with recruiting process, including completing all needed compliance requirements.
  • Maintains department budget, justifying monthly variances.
  • Develops and maintains professional policies for department.
  • Ensures that the staff is informed of changes in hospital policies and procedures so that they are able to complete responsibilities effectively.
  • Coordinates staff education throughout the department, preparing staff to be adaptable in their assignments.
  • Maintains a working knowledge of ADT system policies and procedures pertaining to inpatient/outpatient registration.
  • Ability to accurately complete registration process as outlined by the department's policy and procedure manual. Accurately enters appropriate charges and/or orders for services rendered.
  • Assist supervisor with oversight of all locations providing assistance where needed.


Sitting up to eight hours per day, up to six hours at a time. Frequent fingering, handling, firm grasping. Frequent twisting and turning. Frequent lifting, carrying and pulling objects up to 25 pounds. Ability to push up to 250 pounds in a wheelchair. Frequent stooping, bending, crouching, and reaching above shoulder level. Seeing as it relates to normal and peripheral vision. Hearing as it relates to normal conversation and telephone use.


Associate Degree in Business or Medical Office Administration Preferred.


Excellent customer service and interpersonal skills required (office setting preferred). Computer experience with Microsoft Office: Outlook, Access, Excel & Word. Medical insurance background with knowledge of ICD-9/ICD-10 and CPT coding required. Knowledge of medical terminology required. Previous experience working as a medical registrar preferred.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.

Keywords: St Luke's University Health Network, Bethlehem , Patient Access Coordinator, Other , Easton, Pennsylvania

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