St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Patient Access Coordinator is responsible for assisting with
the daily operations. This individual works in tandem with the
supervisor at St. Luke's Anderson & St. Luke's Easton. Provides
resource needs, helps staff with day to day functions providers
oversight and is able to register when necessary. Coordinates
day-to-day activities involving float pool staff, ensuring optimal
productivity is identified and achieved throughout the campuses.
The coordinator is responsible to develop and maintain an accurate
scheduling procedure with easy access to all entities. Communicates
effectively in interactions with all customers (internal and
JOB DUTIES AND RESPONSIBILITIES:
- Assist Supervisor with recruiting process, including completing
all needed compliance requirements.
- Maintains department budget, justifying monthly variances.
- Develops and maintains professional policies for
- Ensures that the staff is informed of changes in hospital
policies and procedures so that they are able to complete
- Coordinates staff education throughout the department,
preparing staff to be adaptable in their assignments.
- Maintains a working knowledge of ADT system policies and
procedures pertaining to inpatient/outpatient registration.
- Ability to accurately complete registration process as outlined
by the department's policy and procedure manual. Accurately enters
appropriate charges and/or orders for services rendered.
- Assist supervisor with oversight of all locations providing
assistance where needed.
PHYSICAL AND SENSORY REQUIREMENTS:
Sitting up to eight hours per day, up to six hours at a time.
Frequent fingering, handling, firm grasping. Frequent twisting and
turning. Frequent lifting, carrying and pulling objects up to 25
pounds. Ability to push up to 250 pounds in a wheelchair. Frequent
stooping, bending, crouching, and reaching above shoulder level.
Seeing as it relates to normal and peripheral vision. Hearing as it
relates to normal conversation and telephone use.
Associate Degree in Business or Medical Office Administration
TRAINING AND EXPERIENCE:
Excellent customer service and interpersonal skills required
(office setting preferred). Computer experience with Microsoft
Office: Outlook, Access, Excel & Word. Medical insurance background
with knowledge of ICD-9/ICD-10 and CPT coding required. Knowledge
of medical terminology required. Previous experience working as a
medical registrar preferred.
Please complete your application using your full legal name and
current home address. Be sure to include employment history for the
past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume,
including all work history, education, and/or certifications and
licenses, if applicable. It is highly recommended that you create a
profile at the conclusion of submitting your first application.
Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity