Customer Sercive Rep

Company: Aerotek
Location: Bethlehem
Posted on: April 9, 2021

Job Description:

Description:Must Haves:

• Customer Service (Call center or Retail)
• Data Entry
• Excellent communication skills
• computer proficiencyShift 2PM-10PMState-of-the-art Contact Center will answer over 600,000 inbound customer contacts this year. The Contact Center team handles phone and electronic communications related to sales and customer service inquiries. A true inbound Contact Center, supported by routine catalog mailings and an industry leading e-commerce website. They are currently looking to hire Customer service reps to joining their team. Customer service Reps act as the primary point of contact for customer orders, ensuring a timely and professional response to incoming customer calls/orders anywhere from 40-80calls a day. they are required to answer incoming customer calls in a prompt and friendly manner. Have to be able to communicates effectively with customers to ensure accuracy and quality of customer account information and customer order data. they also have to demonstrate the ability to effectively maneuver through multiple system screens, utilize available department tools/information and requesting assistance as needed. As well as demonstrate cross-selling and up-selling skills, maximizing all sales opportunities.Skills:Customer Service, Customer Service Representative, Data Entry, Order Processing, SalesTop Skills Details:Customer ServiceData Entry Order ProcessingAdditional Skills & Qualifications:-1 - 2 years of previous contact center experience preferred but not require if not 1-2years Customer service experience (Retail/Administrative) -Dependability and flexibility needed; must be able to work evenings and weekends. -Ability to enter data aExperience Level:Expert Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Bethlehem , Customer Sercive Rep, Other , Bethlehem, Pennsylvania