Quality Assurance Supervisor

Company: Freshpet
Location: Bethlehem
Posted on: February 23, 2021

Job Description:

The responsibilities of the QA Supervisor will include:

• Ensuring proper procedures are in place and being followed for employee safety, food safety, and product quality.
• Working with plant management and other supervisory staff to maximize product quality and productivity.
• Providing supervision of assigned employees through scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action and performance management.
• Supporting the development, implementation, review and maintenance of the Freshpet SQF Food Safety and Quality System.
• Performing paperwork review of daily production and pre-operational activities for product releases.
• Communicating to relevant personnel information essential to ensure effective implementation and maintenance of the SQF System.
• Assisting with validating changes to Food Safety fundamentals and Food Safety plans that have an impact on Freshpet's ability to deliver safe food for pets.
• Supporting the development and maintenance of the Hazard Analysis Critical Control Point (HACCP) and Preventive Control plans for all products manufactured at Freshpet plants.
• Coordinating and delivering SQF, HACCP, Quality System and Food Safety training to QA team.
• Supporting Non-Conforming (Hold) product programs, including procedure development and maintenance, conducting product reviews, assigning non-conforming product dispositions, coordinating problem solving as well as CAPA (corrective action preventive action) with manufacturing, and issuing reports.
• Managing the Hold log and effective maintenance of Hold areas.
• Maintaining quality and food safety records.
• Analyzing and resolving work, quality and food safety problems in manufacturing, or assisting team members in problem solving.
• Performing customer complaint analysis, distributing information and conducting monthly management presentations. Coordinate foreign material evaluations and corrective action programs.
• QA Manager, Supervisor or Director of Quality will serve as back up to this position.
  Work Experience Requirements

• 3+ year's minimum experience working in Food Safety/Quality Systems, preferably in food or pet food.
• Must be SQF Practitioner or receive certification within three months in position.
• Must be HACCP/PCQI certified or receive certification within three months in position.
• Must be comfortable with SPC (statistical process control) and have formal training or complete a training course within six months in position.
  Essential Knowledge, Skills and Training
  • Sound knowledge of food safety and quality system requirements for the food industry
  • Familiar with food microbiology and chemistry
  • Ability to adapt to changing organizational and operational needs; ability to lead others through change
  • Proficient in Microsoft Office Suite and computer-based applications
  • Knowledge of Statistics to perform routine test data and process control analysis
  • Basic knowledge of food processing including heat penetration
  • Project Management skills (must be capable of handling multiple projects)
  • Basic knowledge of food analytical and microbiology testing
  • Good interpersonal and communication skills
  • Sound ethics
  • Team management skills
    Work Environment and Time Requirements
    • Able to work in production areas under hot, humid and/or refrigerated conditions
    • Able to work varied days/shifts to support business needs
    • Lift and perform physical labor during plant tests or product start-ups
    • Work extended hours to complete tasks/special projects
    • Occasional travel
      Education Requirements
      • BS/BA in Food Science or related field (Chemistry, Microbiology, Engineering, etc.) required

Keywords: Freshpet, Bethlehem , Quality Assurance Supervisor, Other , Bethlehem, Pennsylvania