Customer Service Advisor
Company: Jiffy Lube
Location: Quakertown
Posted on: February 22, 2021
|
|
Job Description:
Customer Service Advisors are responsible for creating a
positive guest experience. They offer service recommendations,
ensuring completion of quality workmanship communicate to the guest
any special circumstances that impact overall satisfaction. Other
CSA duties include: * Understanding the full range of Jiffy Lube
products and services * Accurately capturing guests' product needs
and providing updates throughout the entire process * Offering our
guests options that are tailored specifically to their automotive
needs * Giving impartial advice to ensure that our guests are aware
of manufacturer recommendations Qualifications: You don't need to
have professional experience in the automotive services industry to
work at Heartland. Simply put, we're looking for people who can
provide exceptional customer service. The CSA must also: * Be able
to analyze, comprehend and recommend financial objectives that
increase sales and service results * Energized by face-to-face
interaction with guests, to include resolving any issues * Be a
subject matter expert in such areas as vehicle safety rules,
operations manuals and maintenance instructions * You must have the
ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals, as
well as be able to speak effectively with our guests and other
Teammates. * Ensure that the service center is clean and
presentable * If you have previous experience in retail,
restaurants or the hospitality industry, you might be perfect fit
for the CSA position! Physical Qualifications: To effectively
perform the duties of a CSA, you must be able to stand on your feet
on hard surfaces, like concrete or metal. Expect to work in an
environment in which you may frequently experience hot and cold
temperatures, loud noises and exhaust fumes. Other physical
qualifications for a CSA include: * Must be able to operate
equipment such as overhead and floor mounted oil and grease guns,
transmission machine, air conditioner service machine, radiator
service machine, hand tools and basic office equipment * Must be
able to lift and move work-related items up to 50 pounds * Must be
able to push, pull, pull up, bend at the knees and waist, twist
body at the waist, raise and hold arms overhead, turn
head-neck-shoulders as needed, grasp and hold tools and other items
with hands * Have a valid driver's license and be able to drive
vehicles Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled
Keywords: Jiffy Lube, Bethlehem , Customer Service Advisor, Other , Quakertown, Pennsylvania
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Other JobsMake up to $20/hour - Deliver with DoorDash - Start Delivering Today Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...) Company: Doordash Location: Lancaster Posted on: 02/27/2021 Hiring OTR Solo & Team Lease Operators Description: All Drivers Enjoy br br 5,000 relocation package br 99 No touch freight br Paid hotel, meals, and transportation for orientation br Orientation completion incentive Company: Hirschbach Motor Lines Inc Location: Levittown Posted on: 02/27/2021 URGENT: Babysitting Wanted - Part Time Bi Weekly Night Babysitter Wanted Description: Job Posting: br I hope you are having a good day. I am interviewing a baby sitter working in Lancaster, Pennsylvania. I plan to connect with a good Company: Sitter Location: Lancaster Posted on: 02/27/2021 Cosmetologist Description: Job Description: MeltSpa by Hershey is a new day spa on Chocolate Avenue in downtown Hershey. Guests will experience melt-worthy relaxation featuring exclusive Hersheys Dark Chocolate treatments as well (more...) Company: Meltspa by Hershey Location: Lancaster Posted on: 02/27/2021 Hair Stylist - Levittown Shopping Center Description: StylistAt Great Clips, we know that stylists like you are most happy when they're cutting hair, so at a Great Clips salon, that's exactly what you get to do Want to be the best stylist Company: Great Clips Location: Levittown Posted on: 02/27/2021 High Demand For Quality Handymen - Get New Clients In Your Area Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement Company: HomeAdvisor Location: Levittown Posted on: 02/27/2021 Home Care Aide Description: Help at Home is hiring TODAY in your community Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever (more...) Company: Help at Home, LLC Location: Lancaster Posted on: 02/27/2021 Make up to $20/hour - Deliver with DoorDash Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...) Company: Doordash Location: Lancaster Posted on: 02/27/2021 Make up to $21/hour - Deliver with DoorDash Description: Your time. Your Goals. What is DoorDash Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, (more...) Company: Doordash Location: Levittown Posted on: 02/27/2021 Get New Siding Work Today - Preview Leads In Your Area Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement Company: HomeAdvisor Location: Lancaster Posted on: 02/27/2021 |