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Adjustment Coordinator

Company: Aesculap Inc.
Location: Center Valley
Posted on: February 21, 2021

Job Description:

Aesculap Inc.Adjustment CoordinatorUS-PA-Center ValleyJob ID: 2020-17445Type: Regular Full-Time# of Openings: 1Category: FinanceAesculap Inc.OverviewAesculap, Inc., a B. Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neurosurgery and closure technologies. Aesculap continues a proud heritage of leadership and responsiveness as we strive to deliver products and services that improve the quality of patients' lives. ResponsibilitiesPosition Summary:Monitor, research, and correct disputed sales transactions to include pricing, merchandise returns, shipment issues and any other items which may create a disputed customer invoice.Responsibilities: Essential Duties

  • Takes daily direction from Adjustment Analyst and/or Revenue Adj Mgr
  • Interface with Collections, Cash Applications, Customer Service, Logistics, Contracts and Sales Representatives to research and process adjustments in a timely fashion.
  • Coordinate and process credits and debits for returns, pricing errors, short shipments, damaged product, and short payments.
  • Reviews requests in Call Log Database and provides resolution notates resolve
  • Correspond with customer on disputed issues.
  • Reduce deductions by working off the Deduction Report
  • Research disputed items to determine plan for resolution.
  • Assist on Corporate/Department projects as needed
  • Must comply with applicable ISO and FDA regulations as stated in Quality Manual
  • Must embody the Company's Vision, Mission and Values
  • Other duties may be assignedExpertise: Knowledge & SkillsSecondary or peripheral job functions:
    Contribute to creating a climate of trust, ethics, and accountability by effectively seeking out and accepting feedback from others.Possess the ability to exceed expectations with the customer in mind and take responsibility for driving key results as well as empower others to achieve desired outcomes.Demonstrate behaviors that drive efficiency by understanding and improving processes as well as sharing best practices.Supervisor Responsibilities: N/AQualificationsExpertise: Qualifications-Experience/Training/Education/EtcRequired:
    • High School or GED required.
    • Minimum 2 years Credit adjustment and / or Customer Service experience required.
    • SAP Sales and Distribution module knowledge preferred.
    • Knowledge and understanding of basic accounting practices preferred
    • Excellent verbal and written communication skills are required
    • Experience in Microsoft Office, Excel, Word required
    • Experience in medical industry, Sales support experience helpful.
    • Requires excellent organizational and interpersonal skills.
    • Requires ability to prioritize tasks and work on several projects simultaneously.
    • Requires ability to problem solve and communicate effectively.
    • Must be detail-oriented, with ability to identify and correct information errors.
    • Requires ability to work well under pressure and meet deadlines.
    • Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers oremployees of organization.
    • Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its "Sharing Expertise--" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. PI129615322

Keywords: Aesculap Inc., Bethlehem , Adjustment Coordinator, Other , Center Valley, Pennsylvania

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