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Individual Markets - Claims Specialist - Annuity

Company: Guardian Life
Location: Bethlehem
Posted on: March 19, 2020

Job Description:

Position to be located in Bethlehem, PA

Who we are:

Guardian is a Fortune 250 global financial services company, as well as one of the largest mutual insurance companies in America. Guardian offers a range of insurance products from life insurance and disability income insurance to annuities and dental plans.

We are proud to be able to deliver on our commitments and to be able to serve our clients when they need us the most. Our superior customer service was recognized across the industry with the 2015, 2016, 2017, 2018 and 2019 DALBAR Service Award. We are committed to creating better futures for our clients, employees, and communities. We do this by keeping our values in sight:


  • We do the right thing
  • People count
  • We hold ourselves to very high standards


    Candidate Responsibilities:

    Working under direct supervision, this position is focused on providing high-quality service to our clients, which may include responding to claim service inquiries, including notice of claim along with accurate and timely handling of Annuity Death Claims while adhering to IRS, State, Legal and Compliance guidelines. Same day processing is required upon receipt of the final outstanding requirement.

    Some of the responsibilities will include:

    • Reviewing Claim forms to be in good order

    • Providing timely and proper telephone and written follow up on outstanding requirements
    • Understand contracts and identify and confirm beneficiary/ies and make accurate payments
    • Work with Senior Claims Specialist-Annuity on complex claims


      Functional Skills


      • Your meticulous attention to detail
      • Strong analytical and organizational skills
      • Excellent communication skills written and verbal
      • Ability to manage multiple priorities all with a positive attitude

      • Strong problem solving and math skills

      • Experience with Microsoft Office programs
      • Ability to work with multiple systems simultaneously


        Leadership BehaviorsAt Guardian, everyone is a leader. Your demonstrated ability to provide superior service, express yourself in an open, honest and thoughtful manner, and embrace feedback and change will allow you to continue to develop professionally while allowing Guardian to differentiate our business and deliver on our future.

Keywords: Guardian Life, Bethlehem , Individual Markets - Claims Specialist - Annuity, Other , Bethlehem, Pennsylvania

Click here to apply!

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