Operations Manager - Packaging and Customization Services
Company: GEODIS
Location: Northampton
Posted on: January 7, 2026
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Job Description:
Job Details Description Operations Manager for Packaging and
Customization Services (PACS) The Operations Manager for Packaging
and Customization Services (PACS) is responsible for the execution
of production operations within an assigned facility. This leader
will uphold organizational policies and makes decisions guiding
productivity, quality, efficiency, and continuous improvement of
production to achieve revenue and profit targets. Directs facility
level support functions including finance, engineering, materials,
quality assurance, and human resources. Ensures team member safety,
security, training, and regulations are in place and aligned with
GEODIS best practices. Responsible for all aspects of Operational
Excellence throughout assigned facilities. Who We Are: GEODIS
specializes in unlocking business value in a complex world,
ensuring seamless movement of goods worldwide. As a global
third-party logistics provider (3PL), we power A Better Way to
Deliver for the worlds top brands and manufacturers. Fuel your
career with GEODIS and discover endless growth opportunities. Your
role on the team: Provides leadership and direction to operational
team members responsible for executing PACS within the site
Coordinates, manages, and monitors the workings of all departments.
Ensures production performance KPI’s are tracked, and overall goals
are set, maintained daily, and continuously improved.
Understanding, tracking, and improving KPI’s are vital to the
Operations Managers success and the success of the organization
Serves as the primary point of contact/liaison inside the site to
the Americas’ PACS leadership team Responsible for meeting Line of
Sight targets (REV, CM, DSO) inside area of responsibility Manage
external organizational relationships with a focus on great
customer service and growth Ensures campus and PACS regulations,
guidelines and best practices are executed in all accounts Serves
as a LEAN champion; spending time inside the operation coaching
team members to focus on safety, quality and productivity Manages
key operational information to establish clear production schedules
and capacity capabilities align with customer forecasts Coordinates
with campus leaders, HR and temporary staffing agencies to manage
resource requirements to meet production schedules Develops plans
for effective use of materials, equipment and employee resources
Focuses on continuous improvement and growth opportunities for
existing accounts through collaboration with campus and PACS
leaders, engineering and supporting workstreams Reviews PACS
P&Ls to identify improvement opportunities; coordinates with
campus and PACS leadership to adjust execution that meets profit
targets Works with PACS leadership and engineering to deliver
competitive project quotes. Aligns with corporate and campus
governance requirements including but not limited to the correct
use of quote tools, the process to track wins/losses and archival
of submitted quotes Other duties as required and assigned What you
need: (requirements) Minimum of 3 years of experience supervising
packing, light manufacturing and/or assembly operations Minimum of
5 years of experience with packaging and displays including design,
manufacturing, logistics and/or merchandising PC literate with a
command of Microsoft Office products such as Word, Excel and
Outlook Essential Skills Ability to read, analyze, and interpret
financial reports, technical procedures, or governmental
regulations Ability to write reports, business correspondence, and
procedure manuals Ability to effectively present information and
respond to questions from groups of managers, customers, and the
general public Ability to properly manage P&L Ability to apply
concepts such as fractions, percentages, ratios, and proportions to
practical situations Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form
What you gain from joining our team: Free telemedical access to
doctors and therapists through First Stop Health is available on
the first day of employment! Access wages early with the Rain
financial wellness app Health, dental, and vision insurance after
30 days of employment 401k match Paid maternity and parental leave
Access to career development, employee resource groups, and
mentorship programs Employee discounts Access to employee perks
like fitness class discounts and free access to a relaxation and
meditation app Free financial wellness programs Daycare discount
program Opportunities to volunteer and give back to your community.
more! Equal Opportunity Employer This employer is required to
notify all applicants of their rights pursuant to federal
employment laws. For further information, please review the Know
Your Rights notice from the Department of Labor.
Keywords: GEODIS, Bethlehem , Operations Manager - Packaging and Customization Services, Manufacturing , Northampton, Pennsylvania
