User Experience Design - Vice President
Company: JPMorgan Chase & Co.
Location: Newark
Posted on: April 1, 2026
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Job Description:
Description Shape the future of user experience with strategic
design initiatives that blend business needs and user insights. As
an Experience Design Vice President in Corporate Technology
Security & Risk, you will play a pivotal role in shaping the user
experience across our products and services. Leveraging your deep
knowledge of design and research practices to lead strategically
important initiatives and develop innovative solutions that align
with business requirements and user needs. As a subject matter
expert, collaborate with cross-functional teams, guide, and mentor
junior designers, and foster a culture of inclusivity and
accessibility. Your expertise in experience strategy and inclusive
design will ensure that our offerings are not only visually
appealing but also accessible and user-friendly, enhancing the
overall customer experience. Job responsibilities Develop and
execute design/research strategies for complex projects and ensure
alignment with business objectives and user needs across multiple
product areas Diagram service flows and product features, design
wireframes, and prototype interactions for key touchpoints as you
lead end-to-end design initiatives within a specific domain.
Role-model the adoption of inclusive design practices and
accessibility guidelines, mentor junior designers and foster a
culture of diversity and inclusion Collaborate with
cross-functional teams to integrate user experience design into the
product development processes and ensure seamless and
customer-centric solutions Analyze market trends, gather feedback
from user research, and learn from data insights to inform design
decisions and optimize user experiences across various platforms
and channels Required qualifications, capabilities, and skills 5
years of experience or equivalent expertise in user experience
design or similar roles Demonstrated ability to create visual
representations of user journeys, such as storyboarding,
wireframes, and prototypes Demonstrated experience in inclusive
design and accessibility guidelines, with the ability to
incorporate diverse perspectives and abilities into design
solutions Proven ability to develop experiences that meet or exceed
the initial proposal of a product or experience, including the
development of transformational innovation strategies and the
creation of 'north star' representations to drive customer-centric
decision-making Advanced technical literacy, including an advanced
understanding of client-side technologies, APIs, microservices, and
the components of the technology stack, as well as their impact on
user experience Preferred qualifications, capabilities, and skills
Design leadership or managerial experience
Keywords: JPMorgan Chase & Co., Bethlehem , User Experience Design - Vice President, IT / Software / Systems , Newark, Pennsylvania
