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Staffing Assistant-ABE2- Night Shift

Company: Qurate Retail Group Inc.
Location: Bethlehem
Posted on: November 23, 2021

Job Description:

The Opportunity Under the general supervision of the Staffing Analyst/Manager, the Staffing Assistant performs a variety of staffing related functions, including maintaining employee databases, issuing reports to site and corporate management and assisting employees with resolution of staffing issues. This role supports the QVC Difference in the performance of all job duties. Your Impact

  • Serves as the site contact in the absence of the site Staffing Analyst/Manager and works with minimal supervision on a regular basis.
  • Creates, updates and maintains employee databases (new hire database, Verint, Excel Spreadsheets), based on information gathered from various sources. These databases contain the scheduling information for all employees including their status, date of hire, schedule preferences for schedule bidding and supervisor assignments.
  • Creates and distributes the weekly additional hours/time off/advanced vacation required for all departments. Coordinates weekly activation with Operations.
  • Manages the required day process which includes entering data into schedules, creating required day slots, and tracking via labor capacity report.
  • Maintains and updates all representative schedules and staffing exceptions on a weekly basis: vacations, meetings, projects, interdepartmental transfers, Leaves of Absences, switch tickets.
  • Assists in maintaining accurate base staff headcount and FTE numbers by researching data weekly from various departments including Training, On Call and Human Resources.
  • Audits reports that affect staffing updates to assure data is correct (Leaves of Absence, On Call, new hires, terminations).
  • Prepares and distributes staffing related correspondence.
  • Schedules all meetings and off-line activities for phone representatives, including team meetings, roundtables, Human Resources, Training, and Quality informational meetings and meetings involving special guests.
  • Coordinates all new hire scheduling to include orientation, training, InQbator and hiring schedules in new hire database.
  • Assists the Staffing Analyst/Manager in the schedule change process for all departments.
  • Completes ad hoc projects/reports, as required.
  • Assists other sites in the network when needed as a backup for other Staffing Assistants on all regular duties and responsibilities.
  • Performs all other duties as required. What You Bring
    • High School Diploma or GED required.
    • 1 - 3 years administrative experience.
    • Strong working knowledge of current policies and operating procedures within the Staffing Department.
    • Proficiency with all Microsoft Office applications (Access, Excel, and Word)
    • Excellent typing and data entry skills.
    • Ability to work with minimal supervision.
    • High level of communication and problem solving skills; capacity to use those skills when dealing with all levels of corporate management.
    • Experience meeting deadlines in a time-sensitive environment.
    • Ability to work simultaneously on several projects and under pressure.
    • Ability to maintain confidentiality of employee information.
    • High level of accountability for policies/procedures for the Staffing Department. Preferred:
      • Working knowledge of Verint System. JOB REQUIREMENTS (As required by the Americans with Disabilities Act)
        • Sitting for prolonged periods of time.
        • Ability to operate office equipment stationed between 3 and 4 feet high.
        • Ability to access and enter information using an automated system both quickly and accurately. #LI-AH1

Keywords: Qurate Retail Group Inc., Bethlehem , Staffing Assistant-ABE2- Night Shift, Human Resources , Bethlehem, Pennsylvania

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