Shift Leader
Company: Bapa Network Allentown
Location: Hellertown
Posted on: August 4, 2022
|
|
Job Description:
We are looking for Shift Leaders to join our Dunkin' team!
Shift Leaders are responsible for coaching Crew Members throughout
their shift to execute operational Brand standards and deliver a
great and friendly guest experience. They set goals, provide job
assignments, and motivate others, celebrating successes and
providing timely feedback.Responsibilities:Team Environment:
Operational Excellence:
Profitability:
Skills and Qualifications:
Competencies:Great Focus: Understands and exceeds guest
expectations, needs and requirements Displays a sense of urgency
with guests Seeks ways to improve guest satisfaction; asks
questions, commits to follow-through Resolves guest concerns by
following Brand recommended guest recovery processPassion for: Sets
and maintains high standards for self and others, acts as a role
model Consistently meets or exceeds goals Contributes to the
overall team performance; understands how his/her role relates to
othersProblem Solving and Decision Making: Identifies and resolves
issues and problems Uses information at hand to make decisions and
solve problems; includes others when necessaryInterpersonal
Relationships & Influence: Develops and maintains relationships
with team members Operates with integrity; demonstrates honesty,
treats others with respect, keeps commitmentsCompany
IntroductionEverything we do is about you. From chefs who create
exciting new flavors, to crew members who know exactly how you want
your drinkwe prioritize what you need to get you on your way. We
strive to keep you at your best, and we remain loyal to you, your
tastes and your time. Thats what America runs on.
Dunkin' is the world's leading baked goods and coffee chain,
serving more than 3 million customers each and every day. True to
our name, we offer 50+ varieties of donuts, but you can also enjoy
dozens of premium beverages, bagels, breakfast sandwiches and other
baked goods.
Keywords: Bapa Network Allentown, Bethlehem , Shift Leader, Hospitality & Tourism , Hellertown, Pennsylvania
Click
here to apply!
|