Customer Service Associate
Company: Manpower
Location: Stewartsville
Posted on: August 1, 2022
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Job Description:
Job Description Job Responsibilities: Provides assistance with
customer calls as needed Responsible for delivery
reconciliation/billing Receives completed delivery notes from
centers Interacts with drivers and center operations Reviews and
reconciles deliveries in SAP Posts goods issue (complete)
deliveries to accurately bill the customer for services rendered
Responsible for daily reporting Monitors completion and accuracy of
daily activities by processing daily and monthly reports Maintains
customer master orders Customer Service Fields customer calls
routed to the Customer Care Center Logs calls in Telequery system
Places orders and answers inquiries Interacts with center
operations or sales to resolve all customer inquiries Processes all
fax and email orders New Programs Customer Service Provides
assistance as needed with the OxyTravel, Special Oxygen Therapy,
and FireSafe program inquiries and ordering Minimum Qualifications:
Associates degree preferred Minimum 2 years customer service
experience required Experience with CRM system a plus Experience in
Healthcare industry preferred. Fluency in other language a plus
(e.g. Spanish) Must have strong Excel/ Microsoft Office skills
Strong Data Entry Skills Telesales or Selling skills Strong spoken
and written abilities SAP system Filing skills Organizational
skills Problem Solving skills Ability to work under pressure with
deadlines Ability and desire to learn and grow into progressing and
changing position(s) Must have strong customer service skills and
interpersonal communication skills Thank you Company Description
Temp to perm position based on work ethic and motivation
Keywords: Manpower, Bethlehem , Customer Service Associate, Hospitality & Tourism , Stewartsville, Pennsylvania
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