Valet Lead
Company: REEF
Location: Bethlehem
Posted on: July 28, 2022
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Job Description:
Job Description Wind Creek Resort Bethlehem, PA Full Time and
Part Time Available Pay Rate: $13.00 - $20.00 Per Hour Who You'll
Work For? REEF's mission is to connect the world to your block. We
transform underutilized urban spaces into neighborhood hubs that
connect people to locally curated goods, services, and experiences.
With an ecosystem of 5.000 locations and a team of 15,000 people,
REEF is the largest operator of mobility, logistics hubs, and
neighborhood kitchens in United States, Canada, and has a growing
presence in Europe. Together we are leveraging the power of
proximity to keep our communities moving forward in a sustainable
and thoughtful way. What You'll Do The Valet Driver ensures the
safe and efficient parking of guest vehicles while delivering
service that exceeds our customer/client's expectations. The Valet
Driver is responsible for responding quickly to customers' requests
and providing caring interactions with all guests at their assigned
location. The Valet Driver works closely with fellow team members,
Operations Manager, and/or Shift Supervisor to ensure that quality
and safety standards are met at all times as well as adhering to
state and local laws. PRINCIPAL DUTIES (ESSENTIAL FUNCTIONS):
Employee must be able to perform essential functions of the
position with or without reasonable accommodations. Meet and greet
all guests upon arrival; open guest vehicle doors, assist with
unloading vehicle when necessary. Retrieve keys from guest; issue
ticket to guest or enter customer information using electronic
device. Park guest car in appropriate space, ensure safe and
appropriate operation of guest vehicles. Inspect vehicle for
preexisting damage record information using electronic device or
manual ticket; correctly record the make, model and exact location
of each vehicle. Quickly retrieve vehicles for waiting guests;
assist guests with loading luggage or personal items when
necessary. Provide excellent customer service to guests; respond to
guest inquiries in a courteous manner, give directions to nearest
highway, destination, etc. Direct traffic, position barricades, and
arrange for towing service when necessary. Immediately report any
incidents or claims to Operations Manager or Shift Lead. Request
and collect relevant fees for use of service. Assist in reconciling
end of shift revenue against the ticket distribution, when
necessary. Communicate professionally at all times with guests,
client, and teammates What We Want From You: At least 18 years of
age Valid Driver's License Ability to operate manual transmission
vehicles (stick shift) Excellent customer service and communication
skills Ability to verbally communicate with guests Previous valet
experience, preferred What We'll Provide (Full-Time Employee Only)
Medical Dental Vision Life and Disability 401K PHYSICAL DEMANDS:
Operate guest vehicles requiring normal coordination, including
eye-hand, hand-foot Move from valet stand to customer cars by
walking or running for extended periods of time, sometimes for
entire duration of shift Occasionally lift and carry customer
luggage or personal items, up to 50 lbs. WORKING CONDITIONS: Work
is performed outdoors for extended periods of time including up to
the entire duration of shift. Employees are subject to
environmental conditions including extreme heat and cold weather.
Protection from weather conditions may be provided, but not
necessarily from temperature changes. REEF Technology is an equal
opportunity employer, and we value diversity at our company. REEF
does not discriminate on the basis of race, religion, color, sex,
national origin, gender identity, gender expression, sexual
orientation, age, marital status, veteran status, or disability
status. REEF complies with all applicable equal employment
opportunity legislation in each jurisdiction in which it
operates.
Keywords: REEF, Bethlehem , Valet Lead, Hospitality & Tourism , Bethlehem, Pennsylvania
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