Warehouse Team Supervisor - Immediate Opportunity
Company: Stitch Fix
Location: Bethlehem
Posted on: April 8, 2021
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Job Description:
Job DescriptionThis is a full time opportunity and we are hiring
for 2nd Shift positions (3:30pm-12:00am).About the Role We are
looking for bright and kind individuals who are motivated by
challenge, operationally-savvy, energized by growing, developing
and inspiring people, and passionate about delivering quality to
our Clients. Our Team Supervisors lead large teams (10-25) in one
of four departments to achieve operational goals and have fun doing
it. In this role, you will own daily planning and drive execution
within your department while supporting company and building-wide
initiatives. The schedule for this position is 2nd shift,
3:30pm-12:00am M-F. We are looking for Warehouse Team Supervisors
in one of four functional areas: * Outbound: As our largest team,
they manage every aspect of the Client-bound shipping process
including picking, hand folding, and shipping. As the last step in
our fulfillment process, your team ensures we are delighting our
customers with every "Fix" through the love and attention they give
every detail inside and outside of the box. * Receiving: Welcomes
new inventory from our vendor partners. They receive, tag,
categorize, and bin 100% of our new inventory. Your team also
partners extensively with our merchandising department on things
like billing to inventory counts. Your team is responsible for
getting new clothes into active inventory so our Stylists can help
our Clients find what they love. * Returns: Our Clients keep only
what they love so this team completes our Client checkout
experience for the items kept and processes any returns so they can
be styled for another fix. Your team is responsible to ensure all
returned items are of highest quality before being placed back into
inventory to delight another Client. * Support: The Support team
works hard behind the scenes to enable a successful operation
overall. Your team will do everything from solve fulfillment
issues, repair and restore inventory, and keep the equipment
running smoothly. This team is also responsible for inventory
control, processing timely Client exchanges, and running our onsite
employee store. Regardless of the Department, you will be an
integral part of creating and nurturing our Stitch Fix culture --
promoting and living our values of Partnership, Integrity,
Responsibility and Innovation every day. Most importantly, you are
responsible for inspiring others to be their best selves while
creating a fun, fulfilling, and safe place to work for everyone.
You're excited about this opportunity because you will... *
Directly manage, inspire, and develop 10-25 hourly team members so
that each person generates, lives and breathes our culture as they
achieve daily departmental goals. * Recruit, interview, and onboard
new team members to build an exceptional team of bright and kind
employees who are motivated by challenge within your department. *
Provide on-the-job training and coaching to support team member's
ongoing development and growth. * Develop great partnerships as you
regularly provide, seek and incorporate high-quality feedback to
drive development for you and your team and to improve your
individual and collective impact. * Manage daily tasks that impact
operational effectiveness and execution of departmental goals, such
as accurate reporting of timesheets, hours worked, and attendance.
* Track daily performance data and analyze for trends and
opportunities. Make informed recommendations and respond to
changing operational needs effectively e.g. staffing and process
changes. * Roll out new processes and production changes to your
team. Educate all team members and provide high-quality feedback on
the process and their performance and impact. * Model and champion
innovation by encouraging your team to find ways to do things more
effectively, ask client-centric questions, share their learnings
with others, and work through challenges and obstacles. We're
excited about you because... * You are Bright, Kind, and Motivated
by Challenge and embody our values of Partnership, Integrity,
Innovation, and Responsibility. * You have 4+ years in a people
leadership role directly managing 10-25 people and know how to lead
and inspire people to do quality work on a daily basis. * You value
doing what's right, not what's easy. * You appreciate the big
picture and find ways to make an impact outside of your immediate
team and department. * You thrive in an environment where autonomy
and responsibility are granted and are committed to providing the
same for the teams you manage. * You have a passion for the art and
science of our business -- a combination of beauty, wisdom, and
data analytics. * You are energized by being in the action --
leading your team from the floor for 8 or more hours per day. * You
are proficient in Microsoft Office (Excel, Word, PowerPoint) or G
Suite (Google Sheets, Docs, Slide) and love learning new systems. *
You have a four-year degree or equivalent experience. * Bilingual
abilities are a plus. Why
Keywords: Stitch Fix, Bethlehem , Warehouse Team Supervisor - Immediate Opportunity, Hospitality & Tourism , Bethlehem, Pennsylvania
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