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Customer Success Manager (SaaS, CPQ, Manufacturing)

Company: CyberCoders
Location: Bethlehem
Posted on: November 11, 2019

Job Description:

Customer Success Manager (SaaS, CPQ, Manufacturing)
Job Title: Customer Success Manager (SaaS, CPQ, Manufacturing) Location: Bloomington, MNSalary: $60- $65k Base + $10k-15k OTE, $75k-$80k Total, + Bonus, Benefits, 401kRequirements: 2+ Years CSM/Account Manager, SaaS30% US Travel RequiredBased in beautiful Bethlehem, PA, we are a well-established and VC-funded SaaS organization. Our software streamlines the bid and quotations process for large scale enterprise manufacturersDue to growth, we are actively hiring a Customer Success Manager with 2+ years of experience as a CSM/AM/etc. in the SaaS industry.Experience w/ CRMs and/or manufacturing or CPQ is a HUGE plus, but not required.If you have this experience, please apply immediately. We are actively interviewing this week and next for this high profile position.
Top Reasons to Work with Us
-Compensation: $60- $65k Base + $10k-15k OTE, $75k-$80k Total, + Bonus, Benefits, 401k-Technology: Work w/ cutting edge software-Culture: Supportive, welcoming start up culture-Opportunity: Huge opportunity for career and personal growth
What You Will Be Doing
- Own client relationships and ensure their needs are met- Become a trusted adviser and product evangelist- Proactively resolve and identify pain points- Understand business objectives and advise on solutions to meet them- Expand the range of services- KPIs based around renewals, retention, usage, and adoption
What You Need for this Position
At Least 2 Years of experience and knowledge of:- Customer Success, Account Management, Etc- SaaS- 30% US Travel RequiredNice to Haves:- B2B- CPQ/Manufacturing- CRM Experience
What's In It for You
- $60- $65k Base + $10k-15k OTE, $75k-$80k Total, + Bonus, Benefits, 401k- Bonus- Medical- Dental- Vision- 401k

So, if you are a Customer Success Manager (SaaS, CPQ, Manufacturing) with experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Bethlehem , Customer Success Manager (SaaS, CPQ, Manufacturing), Executive , Bethlehem, Pennsylvania

Click here to apply!

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