BethlehemRecruiter Since 2001
the smart solution for Bethlehem jobs

Branch Manager Sr (MLO)

Company: PNC Financial Services Group
Location: Bethlehem
Posted on: June 12, 2019

Job Description:

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Bethlehem, PA at the Hanover Township branch.

Job Profile


  • Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well being. Creates a differentiated customer experience, making banking easy in an omni channel environment. Leads and influences the agenda of a broad range of eco-system partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members.
  • Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through the acquisition and share-of-wallet growth of consumer and business households and by effectively leading eco-system partnerships . Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement.
  • Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology enabled interactions, providing solutions and advice oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni channel environment.
  • Drives the employee experience. Responsible for acquiring and retaining talent through effective onboarding, coaching and development . Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through effective and ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace.
  • Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures.


    Leadership CompetenciesBuilds Winning Teams - Working Experience

    • Develops talent by creating engaged, inclusive and diverse teams who are empowered to speak freely and act with integrity.

      Leads Effective Change - Working Experience

      • Recognizes the need for, takes personal accountability to adapt, and leads others through organizational change.

        Drives for Results - Working Experience

        • Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.

          Establishes Vision and Purpose - Working Experience

          • Creates a compelling vision of the future and translates it into action, linking others' contributions to the success of PNC.


            Core CompetenciesManages Risk - Working Experience

            • Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

              Customer Focus - Working Experience

              • Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.


                Job Specific CompetenciesTech Savvy - Extensive Experience

                • Advise, educate and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their goals and financial well being.

                  Sales Management - Extensive Experience

                  • Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.

                    Effective Communications - Extensive Experience

                    • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

                      Managing Multiple Priorities - Working Experience

                      • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

                        BRANCH BANKING SERVICES - Extensive Experience

                        • Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

                          Delegation - Working Experience

                          • Understanding of the need to effectively delegate tasks to others and the ability to empower and motivate associates to take over tasks and responsibilities to accomplish results for which the manager maintains ultimate accountability.


                            Certifications/Licenses

                            Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

                            Required Education and Experience

                            Roles at this level typically do not require a university / college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

                            EEO Statement

                            PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law

Keywords: PNC Financial Services Group, Bethlehem , Branch Manager Sr (MLO), Executive , Bethlehem, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Sr. Human Resources Manager
Description: Sr. Human Resources Manager, SW PA Reports To: Director, Human Resources Purpose As part of a wider HR team, the HR Managers role is pivotal in helping drive change and performance management. The HR (more...)
Company: HB Consultants LLC
Location: Scranton
Posted on: 06/19/2019

Channel Partner Manager
Description: Join Us as We Make br Possibilities Happen br br br br Every action we take br as 1ACI redefines what's possible. As Innovators, we Envision possibilities. As br Developers, we Build possibilities. (more...)
Company: ACI Worldwide
Location: East Brunswick
Posted on: 06/19/2019

Operational Risk Consultant 5 - Data Management Lead
Description: Job DescriptionAt Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything (more...)
Company: Wells Fargo
Location: Wilmington
Posted on: 06/19/2019


Preseason Manager
Description: Pre-Season Manager Office Manager III H R Block is seeking multi-unit Office Managers eager to advance their career by accelerating our seasonal business and leading a dynamic team of professionals. (more...)
Company: H&R BLOCK
Location: Lakewood
Posted on: 06/19/2019

Director of Nuclear Ops
Description: This role serves as the operational lead for nuclear plants and is responsible for ensuring goals are met safety, financial, operational and customer while developing and maintaining a strong and positive (more...)
Company: Day & Zimmermann
Location: Reading
Posted on: 06/19/2019

Executive Director, Health Center
Description: Position Number:S88310-20190409 Title:Executive Director, Health Center Department:Health Center Category:Professional/Managerial Job Family:Health Care Website:https://studentaffairs.lehigh.edu/content/health-wellness-center (more...)
Company: Lehigh University
Location: Bethlehem
Posted on: 06/19/2019

Operations Director
Description: Are you interested in developing products associated with one of the World's most iconic brands For 30 years, Superior Tech has supplied John Deere dealers and their customers with innovative, high-quality (more...)
Company: Superior Tech
Location: Lancaster
Posted on: 06/19/2019

Office Manager II - Block Advisors
Description: Office Manager II - Block Advisors Seeking retail office managers eager to advance their career by accelerating our seasonal business and a leading dynamic team of tax advisor professionals to deliver (more...)
Company: H&R BLOCK
Location: Hicksville
Posted on: 06/19/2019

Assistant Director Of Nursing RN
Description: We are seeking a Assistant Director Of Nursing RN for our 124-bed skilled nursing facility Fairlane Gardens Nursing and Rehab in Reading, PA br br 3,000 Sign-Up Bonus br br Conditions apply (more...)
Company: Fairlane Gardens Nursing and Rehab
Location: Reading
Posted on: 06/19/2019

Outside Sales/Route Sales Manager - Full Training
Description: Build a Great Career and a Great Life. Sales job title: Outside Sales/Route Sales Manager Full TrainingFeel the freedom independence of managing your
Company: Mac Tools
Location: Cherry Hill
Posted on: 06/19/2019

Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Bethlehem RSS job feeds