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Care Manager

Location: Bethlehem
Posted on: May 26, 2023

Job Description:

Job Details


Job Location
Steps to Recovery - Bethlehem - Bethlehem, PA

Position Type
Full Time

Education Level
4 Year Degree

Job Category
Health Care


Steps to Recovery is looking to hire a Care Manager for their new IOP facility in Bethlehem PA. If interested apply today!

Position Summary

--- Manage client needs beyond treatment

--- Communicate with professionals from other treatment programs or the legal system to coordinate treatment plan needs

--- Communicate with families to provide program information, address questions/concerns, and provide support where needed and appropriate

--- Support aftercare planning

--- Communicate treatment requirements to all new intakes

--- Work with the treatment team to ensure all clients' needs are met

Position Responsibilities

1. Working 40 plus hours a week

2. Acting communication link between designated facilities, client families, referral sources and STR

3. Conducting and completing intakes for all new clients admitting to STR

4. Receiving and managing phone call inquiries from prospective clients, families and professionals

5. Providing regular family updates via phone, email

6. Scheduling appointments and transportation for clients as necessary

7. Reviewing, filing, an updating client-related forms on EMR;

a. Consents

b. Intake forms

c. Family Contact Forms

d. Referral Information

e. Follow up contact with clients and family

8. Manage issues related to FMLA, EAP, Disability, Legal, Financial, Personal Therapy, etc.

9. Complete prior authorizations as needed for client medication fills

10. Communicate with specialty pharmacies for injection medication ordering, refill and delivery

11. Regular quality assurance checks with clients' family and referral sources

12. Meet with all discharge clients to complete discharge summaries and coordinate Aftercare Plans

13. Manage E-basis assessments as scheduled

14. Collect client satisfaction surveys

15. Complete follow up calls with discharged client to assess their aftercare plan participation and relapse risk level

16. Communicate and assist in re-admission for discharged clients if needed

17. Facilitate clinical groups as necessary and assigned

18. APA interventions as needed

19. Perform other duties as assigned



Education and Experience

--- Bachelors Degree in a behavioral health related field required

--- Minimum of two years' experience in the human services field, preferably the substance abuse and/or mental health field

--- Minimum of one year experience coordinating services in the human service field, preferably in substance abuse and/or mental health

--- Excellent organizational skills

--- Excellent communication and interpersonal skills

--- Advanced computer system and internet knowledge required

Physical Requirements

--- While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors

--- Tolerant to various noise levels: noise level in the work environment varies - may be very quiet to moderate

--- Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time

--- While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch

--- Ability to lift 50 lbs

Skill Competencies

--- Organization

--- Exceptional Customer Service

--- Effective Communication

--- Teamwork

--- Consistency

--- Adaptability

--- Forward Thinking

--- Time Management

--- Continual Learning & Improvement

Steps to Recovery provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Steps to Recovery reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."

Keywords: ODYSSEY BEHAVIORAL GROUP, Bethlehem , Care Manager, Executive , Bethlehem, Pennsylvania

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