Territory Service Manager
Company: Dempsey Uniform and Linen Supply
Location: Bethlehem
Posted on: January 20, 2023
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Job Description:
The Territory Service Manager (TSM) is responsible for
overseeing a significant portion of our business by ensuring our
Route Service team provides excellent service that exceeds the
expectations of our customers in his/her assigned territory. The
Territory Service Manager is also responsible for identifying route
efficiencies, partnering with customers to ensure Dempsey is
appropriately servicing their business needs and full people
management for a team of Route Service professionals. This includes
hiring, training, coaching and performance management. An important
part of the TSM role is identifying and developing talent within
his/her team in order to prepare others for various positions of
responsibility within Dempsey.The right candidate will help us
continue our commitment to keeping promises - promises to our
associates via our work environment and promises to our customers
via the best quality service and products
possible!Qualifications:In order to be considered for this
opportunity, you must:Have previous supervisory/management
experience in a customer-facing function (2-3 years' experience is
strongly preferred)Strong communication and coaching skillsHave a
proven track record of outstanding route service, leadership and
teamworkThe ability to speak to performance metrics (who, when,
how)Have the ability to learn and successfully service/manage all
types of routes and accountsHave demonstrated the ability to be
conscientious, self-motivated and persistent in resolving potential
problems before they impact the customerPossess strong problem
solving and decision making skillsBe attentive to detail and adept
to changeMust have proficient computer and internet
skillsFlexibility to work early mornings, early evenings and/or
occasional weekend daysNot be on any level of warningADA
Requirements:The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.Must be able to attend work predictably and
reliably, including the ability to attend work in inclement
weather.Must be able to stand for long periods of time, including
up to 10 hours per day.Must be able to crouch, reach, grasp and
stoop on a repetitive basis.Must be able to work assigned shift
which may be 8 to 10 hours/day, along with additional hours as
required.Must be comfortable working around moving equipment.Must
be able to work early mornings, early evenings and/or occasional
weekends.Must be able to use hands and fingers to control equipment
and to lift, move and place items.Must be able to talk and
hear.Must be able to communicate effectively in English.Must be
able to bend, twist, squat and perform repetitive hand motions.Must
be able to lift a minimum of 15 lbs and routinely lift a maximum of
75 lbs.Dempsey Uniform is an EEO/Affirmative Action Employer and
will make all employment-related decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, age,
national origin, disability or protected veteran status. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions in accordance with ADA
requirements.ABOUT DEMPSEY UNIFORMSince its founding in 1959,
Dempsey Uniform & Linen Supply has become a leading uniform and
linen supplier in the Mid-Atlantic by maintaining its family
ownership and continuously investing in its people and plant to
stay ahead of the competition. At Dempsey Uniform & Linen Supply,
you'll find uniforms, linens and floor mats that can be rented at a
low weekly cost that includes weekly pick-up, cleaning and
delivery. Our offering includes uniform services, restaurant linen
services, towel services, medical linen services and facility
services.
Keywords: Dempsey Uniform and Linen Supply, Bethlehem , Territory Service Manager, Executive , Bethlehem, Pennsylvania
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