Accounting Operations Lead/Manager - Business Outsourcing
Company: Stellar Technology Solutions, LLC
Posted on: January 15, 2022
Stellar Technology Solutions LLC, a leading provider of software
and outsourced business services to the philanthropic market, is
looking for a Accounting Services Outsourcing Operations Manager
who has a passion to push innovation, new ideas, and who is
energized by tackling new challenges each day. -You will be
performing accounting services within our Business Process
Outsourcing department for our non-profit clients.
Stellar outsourced services include data entry, contribution and
grant transaction processing, letter/statement generation,
accounting/reconciliation and trade and investment management
services. Outsourced services range from full "turnkey" outsourcing
to custom outsourcing tailored to the foundation's particular
With our turnkey outsourcing, Stellar performs the full range of
administrative tasks involved in the daily processing of
contributions, grants, and financial transactions, including data
entry, donor letters, mailings, and other tasks, allowing
organizations to focus more of their time and energy for strategic
Work interactively as a Leader on the Operations Team setting a
positive tone for learning & improving the teams efficiency.
Responsible for assisting high end / challenging clients
As the Supervisor, be able to step in and train clients and staff
on system/processing, including:
Maintain daily checklist for each customer
Process Donor Contributions
Process Grant Requests
Perform Due Diligence on pending grant requests
Perform weekly statement mailings
Record applicable account fees
Lead & participating in Training, Coaching and Mentoring our staff
& new hires.
As needed, you will be requested to step in and coach clients and
staff with issues that are challenging to help solve and to bring
the issues to resolution.
Maintain and foster a positive relationship with clients, by
addressing client issues to completion in timely manner.
Review client requests for system enhancements and submit requests
Advocate for clients to drive success and become the voice of the
Provide detailed client status reports for clients and management
Work with Stellar's leadership to define priorities and set
Complete special projects or other duties as assigned.
Bachelor's degree from an accredited college/university in a
business-related curriculum, plus 3 - 5 years of professional
experience in these areas.
2-4 years supervisory/management experience.
Intermediate understanding of grant due diligence and reporting
standards utilized in the non-profit sector.
Prior professional experience working with clients.
Must be able to work effectively with a high-level software
platform to deliver statements and tax letters in an efficient and
Great problem-solving capabilities.
Strong customer communication skills (verbal and written) and
experience via in-person, phone/virtual and email.
Strong MSOffice product knowledge.
Salesforce experience a plus.
Well-organized, excellent work ethic, attention to detail, sense of
urgency, and an ability to learn.
Motivated, works well under pressure and able to handle multiple
Anticipate needs/next steps and execute on them proactively.
Self-starter that will actively seek improvements to existing
Enthusiastic, empathetic, polished professional.
Ability to work both in a team (their own, and with other teams
within the company) and independently.
This position will be in the Stroudsburg, PA office, with
opportunities for flexible scheduling in the future. -We offer a
competitive benefits package including medical, dental and vision
discounts, 401K, and vacation time.
Stellar Technology Solutions is an equal opportunity employer and
values diversity. All employment is decided based on
qualifications, merit, and business need.
Stellar Technology Solutions is an -established/rapidly -growing,
private software company located in Stroudsburg, PA. Please visit
our website for details of our iPhi Software Suite (iPhiTM
CoreEnterprise and iPhiTM PrivateViews)
Keywords: Stellar Technology Solutions, LLC, Bethlehem , Accounting Operations Lead/Manager - Business Outsourcing, Executive , Stroudsburg, Pennsylvania
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