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Senior Facilities Manager

Company: Jones Lange Lasalle Inc.
Location: Bethlehem
Posted on: November 23, 2021

Job Description:

About JLL - We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table! We are looking for a Senior Facility Manager for a 470,000 SF Critical Admin Location & Supervision of the team managing the rest of the PA market. RESPONSIBILITIES * Analysis and accurate reporting / forecasting. Demonstrate the ability to interpret and explain results and variances * Operating Budget and Forecast development and adherence and tracking of savings and cost avoidance * Capital Budget development and adherence where control remains with JLL * Evaluate and assure service levels are met, right size where appropriate with Client concurrence * Develop (in conjunction with Sourcing Manager) sourcing plan that includes appropriate MWDBE bidders, assist with RFP/RFQ process in support of Client objectives * Monitor overall workflow to assure timely completion within established SLA's. Provide feedback to subordinates on workflow compliance. Review - dispatch matrices semi-annually. Meet or exceed customer satisfaction rating. * Work closely with REM and engineering teams to assure completion of scheduled PM's and adherence to REM processes. Monitor capacity and respond to identified changes gaining stake holder approvals via the change control process. Assure all facilities evaluated are in compliance and pass the Management and/or Operations audits. * implement best practices and monitor their effectiveness keeping the Client informed of the value add measures being implemented. Inspect facilities on a consistent basis. Participate in across area facility inspections to assure consistent delivery of services. Understand and execute notification protocols with the appropriate JLL/CPG contact or group. * Player coach role responsible for the on-site management of a key high-rise client location in downtown Philadelphia as well as supervising the FM & Engineering team responsible for services across the PA market. * Exhibit leadership qualities and enthusiasm being the guidepost for others to emulate to assure your team is high performing. Assure teams are completing required training and encourage additional training where appropriate. Identify succession planning where appropriate and coach up or out when required. Mentor and counsel employees regarding career plans coaching them to the next level. Complete Performance Reviews on time and assure quality conversations are collaborative and open in content and dialogue. * Provide coaching and leadership to the area team and the account. Should identify, inspire and communicate best practices creating opportunity for others to participate in the tactical delivery. Should recommend possible team and portfolio realignments, these should result in operational efficiencies and/or cost savings. * Assure an effective communication protocol is in place on both the JLL and Client side with peers, subordinates, senior managers, vendors and customers. Respond promptly and accurately to email and phone communications. Actively participate in meetings sharing ideas and solutions as may be appropriate. Instill a high level of performance expectations from team members to include client focus, open and timely communication up and down the organization and encourages risk taking and innovation. * Must be the recognized leader for IFM and space questions by the customers. Our CPG Client must recognize the differentiators between this position and the FM's with regard to strategic approach, tactical delivery, operations, analysis and delivery of business intelligence. Others must recognize a visible energy that is driven by enthusiasm. A forward thinking proactive approach to problem solving must be evident. #LI-HL1 What you can expect from us We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. We can't wait to see where your ambitions take you at JLL. Apply today! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at AccomodationRequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Keywords: Jones Lange Lasalle Inc., Bethlehem , Senior Facilities Manager, Executive , Bethlehem, Pennsylvania

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