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Branch Manager

Company: Langley Federal Credit Union
Location: Hampton
Posted on: February 20, 2021

Job Description:

Description The Branch Manager manages Branch Services staff and utilizes resources to provide members of Langley with impeccable service. This manager maintains exceptional service quality by training the staff to utilize consultative selling to offer financial products and services that meet or exceed members' needs. The Branch Manager provides Branch Services Staff on-going individual coaching and ensures their continued development. This manager oversees the operations of designated branch. The manager develops new business for Langley through community outreach and networking. Responsibilities:

  • Conduct business development activities that help form and expand member relationships.
  • Represent Langley in the community at civic and professional events.
  • Drive branch results that align with the achievement of Success Sharing goals.
  • Support and coach the sales and service culture at all times by providing individual and team coaching weekly and monthly.--
  • Supervise operational and administrative activities to include payroll, scheduling, balancing, opening, and closing activities.
  • Provide regular feedback on staff performance and development.
  • Foster teamwork by professionally interacting with peers, supervisors and other Langley employees.
  • Actively participate in cross departmental collaboration to ensure effective and efficient communication.
  • Participate in ongoing evaluation of processes and procedures to ensure the member experience is met.
  • Assist in the development and implementation of cross-departmental initiatives improving efficiencies and processes throughout the Credit Union. Education and Experience:
    • Bachelor's Degree in related field; or three years experience in a financial institution or Retail Sales industry.
    • Three years supervisory experience.
    • Ability to secure MLO designation.--
    • Ability to secure Signature Guarantee certification. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Langley Federal Credit Union, Bethlehem , Branch Manager, Executive , Hampton, Pennsylvania

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