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Field Operations Manager

Company: Primo Water Corporation
Location: Bethlehem
Posted on: February 12, 2020

Job Description:

Field Operations ManagerOur purpose at Primo is Inspiring Healthier Lives Thru Better Water---. Reporting to the Regional Director of Refill Operations, you play a key part in bringing that purpose to life. You do this by building high impact relationships with our employees / customers, and ensuring our people, products, equipment, and services represent our brand each day.Primary ResponsibilitiesLead with our customer promise in mindBuild high power teams through recruiting, on boarding, training, coaching, counseling, and managing Utility Technicians / Service Technicians; communicating values, strategies, and objectives & assigning accountabilities (including but not limited to service metrics)Deliver our customer promise by managing, the maintenance, with exceptional standards and care, of water vending machines; and being proactive in identifying opportunities to minimize machine downtimeServe as a Primo brand ambassador by nurturing quality relationships with employees and customers, being knowledgeable about our products and services and providing exceptional customer experiencesProvide technical training and project management support as neededKeep the reason we do what we do at the forefront of what you do every dayCreate joy for our employees / customers and create excitement about who we are and what we doBe the voice of the customer back to the companyKeep the reason we do what we do at the forefront of what you do every dayRequired SkillsExceptional customer service and communication skillsStrong mechanical aptitude and computer literacyExcellent planning, time management, organization and problem solving skillsOur Purpose and ValuesLive our purpose of Inspiring Healthier Lives Thru Better Water--- in every aspect of life, and continuously find ways to serve as an exceptional company brand ambassadorLead like a Challenger, be passionate about a cause bigger than yourself, and show up every day with an bold spiritModel our Primo core values of Empathy, Community, Smarts, Resourcefulness, Integrity, and Commitment without exceptionQualificationsPrevious experience in managerial role or leading / motivating a team centered environmentMust possess a valid drivers' license with a clean and acceptable driving recordAbility to apply concepts of basic mathematical skills and operate basic functions on a handheld scanner unitAdvanced proficiency with math skills and diagnostic tools including hand held devicesAbility to frequently lift and/or move 10 pounds and periodically lifting and/or moving up to 50 pounds.Ability to travel to meet business needsAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.--Primo Water--is a drug free workplace and an E.O.E.

Keywords: Primo Water Corporation, Bethlehem , Field Operations Manager, Executive , Bethlehem, Pennsylvania

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