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Medical Office Associate II, Full Time, Days - AMG Scheduling

Company: Atlantic Health System
Location: Morristown
Posted on: April 1, 2026

Job Description:

Description AMG Specialty Call center is seeking a full time Medical Office Associate II to assist as a department trainer. The Department Trainer will support the onboarding of new hires and provide ongoing training to current team members. In this role, you will assist with new hire initial training, help reinforce department procedures and offer additional coaching to employees who need support. Strong communication skills, a positive attitude, and a passion for helping others succeed are essential. In addition, to provide support for various practices within AMG who are assigned to the call center. AMG Call Center hours of operation are 7:00am – 7:00pm Monday - Friday. Team member will be assigned to a 7.5-hour shift within those hours. Currently seeking Monday - Friday 9am-5pm at the Morristown, NJ corporate office. Team member will need to be flexible with assigned hours to allow adequate shift coverage for absences. HYBRID after training period Additional Responsibilities: Provide support for various practices within AMG who are assigned to the call center. Call intake will include triaging calls to determine urgency of appointment, Scheduling of appointments Input of demographic and insurance information and Full registration. Provide patients with appointment information including specialty specific instructions and Explain any referral or prior authorization requirements. Offer friendly, courteous assistance to every patient to ensure that they have a positive, professional experience. Other job duties as assigned Qualifications Required: 1. High School Diploma or equivalent. 2. 2 years' administrative experience Preferred: 1. Associates degree in Medical Office Management, Business, or related field. 2. 1 year of experience in a medical office environment or relevant area.

Keywords: Atlantic Health System, Bethlehem , Medical Office Associate II, Full Time, Days - AMG Scheduling, Administration, Clerical , Morristown, Pennsylvania


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