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Front Office Coordinator

Company: Today's Family Dental
Location: Glen Gardner
Posted on: May 27, 2023

Job Description:

Today's Family Dental is proud that our focus on patients has driven a positive patient experience, best-in-class employee and dentist retention and satisfaction, as well as substantial growth in our practices. We are looking for a motivated, resourceful, customer-driven full-time or part-time Front Office Coordinator to join our team. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Training available for the right candidate!Salary: $16+/hr *depends on experienceSchedule: Tuesday - Friday full-time or part time. What we offer for full-time:

  • PTO, paid holidays, office closure days
  • Medical
  • Vision
  • Dental allowance
  • 401(k) Eligibility
  • And many more! *Benefits subject to change and eligibilityWhat we offer for part-time:
    • PTO, paid holidays, office closure days
    • 401(k) Eligibility
    • And many more! *Benefits subject to change and eligibilityResponsibilities:
      • Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly
      • Schedule and confirm patient appointments to maximize the provider schedules
      • Present treatment plans and financial responsibilities effectively to patients
      • Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances
      • Maintain a positive and professional image, both individually and within the workspace
      • Consistently meet the expectations and responsibilities of the Practice Leader and practice needs
      • Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization
      • Other assigned duties and responsibilities per managementRequirements:
        • High School Degree
        • Prior front desk experience preferred
        • People management or staff/ project coordination experience
        • Excellent oral and written communication skills
        • Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures
        • Facilitate patient comfort, care and satisfaction consistently
        • Willingness to advance skills through continuing education opportunitiesOur Mission & Values: Drive All Decisions and Actions To Make Our Teams, Patients, and Practices Happier and Healthier!
          • Positive Energy We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
          • Partnership Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.?
          • Communication Set clear expectations and feedback to our patients and team members.
          • Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways. PI217208167

Keywords: Today's Family Dental, Bethlehem , Front Office Coordinator, Administration, Clerical , Glen Gardner, Pennsylvania

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