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Human Resources Liaison/Administrative Assistant

Company: St. Lukes University Health Network
Location: Bethlehem
Posted on: December 5, 2019

Job Description:

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Administrative Assistant is responsible for assisting the daily operations of the Physical Therapy Administrative Department. Activities include assisting the Practice Administrator, providing support to local Human Resource questions, maintaining project progress, updated statistical spreadsheets, answering phones, and serving as a resource to the different members of the Administrative Team. The intent of this job description is to provide a summary of the major duties and responsibilities of this position and shall not be considered as a detailed description of all the work requirements that may be inherent in the position. JOB DUTIES AND RESPONSIBILITIES: - Providing support and back up to the Practice Administrator and other Administrative Team members. - Assist the Practice Administrator in Human Resource practices. - Works in cooperation with personnel from other Network campuses on various Human Resources related projects/issues. - Assists the Recruitment Specialist with applicant screenings, job postings, employment references, and other recruitment activities/initiatives. - Answering phones and scheduling patients as needed. - Responsible for assisting in completing weekly/monthly statistical analysis and reports. - Assisting Billing Supervisor with handling questions from the Front Desk Coordinators and assisting with coverage calendars. - Assist with Accounts Receivable. - Assist in marketing tasks as needed. Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. - Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements. - Demonstrates/models the Networks Service Excellence Standards of Performance in interactions with all customers (internal and external). - Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety. - Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. - Complies with Network and departmental policies regarding attendance and dress code. OTHER FUNCTIONS: Other related duties as assigned. ADDITIONAL REQUIREMENTS: Must have the ability to handle multiple projects/issues at one time. EDUCATION: High School Graduate. Undergraduate degree preferred, with a major or significant course work in Business/Healthcare Administration or Human Resources. Will consider work experience in lieu of college degree. TRAINING AND EXPERIENCE : Must be proficient with Excel, and Word. Access database experience is helpful. Candidate must be proficient in organizing files, data entry, statistical analysis, answering/directing phone calls, and tracking deadlines WORK SCHEDULE: Day shift with varying hours based on the needs of the department. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.

Keywords: St. Lukes University Health Network, Bethlehem , Human Resources Liaison/Administrative Assistant, Administration, Clerical , Bethlehem, Pennsylvania

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