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Director - Operations

Company: RR Donnelley
Location: Quakertown
Posted on: January 15, 2022

Job Description:

RRD'S Forms Division has an exciting leadership opportunity in Quakertown, PA! We are now hiring for a Director of Operations to lead efforts at this facility.
The Director of Operations is responsible to ensure efficient functional management of operations of a forms print facility while maintaining a positive safety culture and a high level of customer satisfaction through a focus on quality. This position is responsible for managing P&L activity for site, and aligning business solutions to support Company platform budgeted expectations.

  • Foster a culture that embraces continuous improvement, is client-focused, conducts business in the highest ethical manner and promotes behavior designed to enable each member of the facility to achieve personal and professional satisfaction through their daily activities.
  • Manage all areas of the facility by providing cohesive direction and leadership to ensure local initiatives support the strategic direction and conform to applicable divisional and company standards.
  • Support the preparation of annual budgets in coordination with finance per corporate directives and guidelines.
  • Control expenses by monitoring various financial reports, establishing expenditure guidelines and by approving expenditures to achieve budgeted levels of a profitable operation.
  • Aggressively enhance capabilities, expertise and service to promote growth rates.
  • Accurately forecast the plant's monthly financial performance.
  • Oversee safety, health and environmental issues involving the operation to ensure the safety of the associates.
  • Comply with all federal, state and local regulatory agency laws and directives.
  • Ensure processes are in place to maximize product quality, comply with external audit standards and fulfill all customer quality reporting requirements.
  • Resolve elevated customer issues by communicating directly with customers and Sales. Review and monitor corrective action plans to prohibit recurrence.
  • Communicate facility and company direction and goals to all employees on a regular basis.
  • Evaluate the performance of departments and employees to established goals.
  • Develop a Positive Employee Relations culture through support of the Open Door and Open Shop policies.
  • Other duties as required.

    Required Skills
    Required Skills
    • Demonstrated leader with ability to lead in a fast-paced environment and work collaboratively with all functional support areas including Human Resources, Finance, EHS, IT, Sales, etc.
    • Excellent communication skills at all levels required
    • Strong negotiating skills to deal with both internal and external parties

      Required Experience
      • Four year BS degree in Engineering, Management or a related discipline or equivalent experience is required
      • Minimum of 5 years relevant management experience a printing organization
      • Experience managing full P&L
      • Experience either managing, or working directly with sales teams
      • Business Forms and/or Secure Document, print industry knowledge desired
        At RRD, our people make a difference every day - in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded 156 years ago RRD is a Fortune 500 company that employs approximately 36,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!
        RRD is an EEO/AA including Vets and Disabled Employer

Keywords: RR Donnelley, Bethlehem , Director - Operations, Accounting, Auditing , Quakertown, Pennsylvania

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