Director - Operations

Company: RR Donnelley
Location: Quakertown
Posted on: January 15, 2022

Job Description:

RRD'S Forms Division has an exciting leadership opportunity in Quakertown, PA! We are now hiring for a Director of Operations to lead efforts at this facility.
The Director of Operations is responsible to ensure efficient functional management of operations of a forms print facility while maintaining a positive safety culture and a high level of customer satisfaction through a focus on quality. This position is responsible for managing P&L activity for site, and aligning business solutions to support Company platform budgeted expectations.
Responsibilities

• Foster a culture that embraces continuous improvement, is client-focused, conducts business in the highest ethical manner and promotes behavior designed to enable each member of the facility to achieve personal and professional satisfaction through their daily activities.
• Manage all areas of the facility by providing cohesive direction and leadership to ensure local initiatives support the strategic direction and conform to applicable divisional and company standards.
• Support the preparation of annual budgets in coordination with finance per corporate directives and guidelines.
• Control expenses by monitoring various financial reports, establishing expenditure guidelines and by approving expenditures to achieve budgeted levels of a profitable operation.
• Aggressively enhance capabilities, expertise and service to promote growth rates.
• Accurately forecast the plant's monthly financial performance.
• Oversee safety, health and environmental issues involving the operation to ensure the safety of the associates.
• Comply with all federal, state and local regulatory agency laws and directives.
• Ensure processes are in place to maximize product quality, comply with external audit standards and fulfill all customer quality reporting requirements.
• Resolve elevated customer issues by communicating directly with customers and Sales. Review and monitor corrective action plans to prohibit recurrence.
• Communicate facility and company direction and goals to all employees on a regular basis.
• Evaluate the performance of departments and employees to established goals.
• Develop a Positive Employee Relations culture through support of the Open Door and Open Shop policies.
• Other duties as required.
  
  Required Skills
  Required Skills
  • Demonstrated leader with ability to lead in a fast-paced environment and work collaboratively with all functional support areas including Human Resources, Finance, EHS, IT, Sales, etc.
  • Excellent communication skills at all levels required
  • Strong negotiating skills to deal with both internal and external parties
    
    Required Experience
    
    • Four year BS degree in Engineering, Management or a related discipline or equivalent experience is required
    • Minimum of 5 years relevant management experience a printing organization
    • Experience managing full P&L
    • Experience either managing, or working directly with sales teams
    • Business Forms and/or Secure Document, print industry knowledge desired
      At RRD, our people make a difference every day - in production, working with customers, or behind the scenes in a support role. They know how to manage the job and exceed expectations. Founded 156 years ago RRD is a Fortune 500 company that employs approximately 36,000 people in 40 countries across the globe. For a challenging and rewarding career opportunity with an innovative industry leader, consider starting or continuing your career with RRD!
      RRD is an EEO/AA including Vets and Disabled Employer

Keywords: RR Donnelley, Bethlehem , Director - Operations, Accounting, Auditing , Quakertown, Pennsylvania