Scheduling Specialist
Company: St. Luke's University Health Network
Location: Allentown
Posted on: April 28, 2024
|
|
Job Description:
St. Luke's is proud of the skills, experience and compassion of
its employees. The employees of St. Luke's are our most valuable
asset! Individually and together, our employees are dedicated to
satisfying the mission of our organization which is an unwavering
commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and
improve access to care in the communities we serve, regardless of a
patient's ability to pay for health care.
The Scheduling Specialist II is responsible for answering incoming
calls and making outbound calls to ensure accurate appointment
scheduling into data base & provider schedules. Responds to
patient's questions and needs by editing, canceling rescheduling
appointments according to department protocols, in addition to
pre-procedure requirements. Requires extensive interaction with
providers, department staff, offices, pharmacy, and equipment
representatives to ensure correct scheduling.
JOB DUTIES AND RESPONSIBILITIES:
PHYSICIAL AND SENSORY REQUIREMENTS:
Must be able to sit for long periods of time. Must have the ability
to hear as it related to normal conversation. Frequent use of hands
for data entry.
EDUCATION:
Associate degree or equivalent experience required
TRAINING AND EXPERIENCE:
1-2 years of previous experience in a call center or other high
volume, fast paced environment required. 2-4 years of experience in
a role utilizing medical terminology required.
Previous experience in a medical office environment
preferredPrevious experience utilizing in an electronic scheduling
system preferredPlease complete your application using your full
legal name and -current home address. -Be sure to -include
-employment history for -the past seven (7) years, including your
present employer. - Additionally, you are -encouraged to upload a
current resume, including all work history, education, and/or
certifications and -licenses, if applicable. -It is highly
recommended that you create a profile at the conclusion of
submitting your first application. -Thank you for your interest in
St. Luke's!!
Keywords: St. Luke's University Health Network, Bethlehem , Scheduling Specialist, Other , Allentown, Pennsylvania
Click
here to apply!
|